Michaela Rigsbee
Fort Walton Beach,Florida
Summary
For over 18 years i have been a motivated, experienced and professional member of the hospitality industry by holding a service position in many restaurants. I am dedicated to providing memorable experiences while having exceptional work ethic to every business I have been a part of. By surrendering my life to God and accepting our Lord Jesus Christ into my heart my life has experienced tremendous transformation. Surrounding myself with a church community has helped lead me in love which reflects in how I treat others, the ability to see things from other peoples perspectives and treat colleagues how I would want to be treated. When we practice honesty continuously, it builds trust in any team we are apart within a business, and builds integrity. As a Christian, integrity is what I believe to be my biggest contribution to life and any environment I'm apart of.
Overview
5
5
years of professional experience
Work History
Fine Dining Server
Flambé After Dark
07.2021 - 12.2023
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Managed reservations efficiently, optimizing seating arrangements for maximum capacity utilization during peak times.
- Able to verbalize a six course menu while showcasing extensive knowledge of menu items and offering adept recommendations to suit individual preferences.
- Suggested wine pairings to go with specific menu items.
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Providing high standards of service while serving a six coarse flambe dining experience and contributing to team effort by assisting colleagues when needed and displaying strong teamwork abilities within the server community.
- Managed sections for smooth flow of guests and orders.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
- Assisted in maintaining inventory levels, ensuring adequate stock for optimal restaurant operations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Casual Fine Dining Server
Mimmo's Ristorante Italiano
11.2018 - 07.2020
- Extremely loyal team player who works careful, clean and safe
- Known for exceeding guests expectations and maintaining poise in stressful situations
- Skilled at anticipating, pinpointing and fulfilling guests needs and clarifying special orders
- Proficient in POS system
- Solid communication skills
- Excellent ability to organize thoughts, prioritize tasks and stay ahead of guests experience
- high-volume dining
- Food and Beverage Service
Education
No Degree - Psychology
Saint Leo University
OnlineHigh School Diploma -
Mooresville Senior High School
Mooresville, NC05.2004
Skills
Foundational Beliefs:
- Loving God and loving others as we love ourselves: treating colleagues as we wish to be treated
- Patience, Kindness, Good Faith and Self Control: A vision of how we can be in our work environment When we are filled with the Spirit we will bare fruit in our lives We cannot do this on our own Faith in Jesus Christ changes everything, including everything at work
- Honesty: Honesty builds trust in our teams and in our workplace
- Integrity: Integrity is vital in all that we do When we act with integrity it allows our colleagues to see what its like to follow "God of the Bible"
- Willingness to Forgive: We will need to seek forgiveness by God and by others continuously in our working lives by reflecting his love in the way we forgive our colleagues and quick to forgive the mistakes of others
Timeline
Fine Dining Server
Flambé After Dark
07.2021 - 12.2023
Casual Fine Dining Server
Mimmo's Ristorante Italiano
11.2018 - 07.2020
No Degree - Psychology
Saint Leo University
High School Diploma -
Mooresville Senior High School
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