Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michaela Schenk

West Bend

Summary

Social work professional with extensive experience in delivering client-centered care and implementing effective intervention strategies. Known for fostering collaborative teamwork and consistently achieving positive client outcomes. Reliable in adapting to changing needs and maintaining high ethical standards. Diligent worker in providing comprehensive support to diverse client populations. Successfully managed complex cases and facilitated impactful community programs.

Overview

9
9
years of professional experience

Work History

Family Services Coordinator

Washington County
West Bend, WI
10.2025 - Current

· Conduct an assessment to evaluate both the strengths and needs of the family.

· Analyze situations, capabilities and problems to determine what services are required to meet the needs of the family.

· Coach the family as they learn to navigate systems and advocate for themselves to remove barriers.

· Address the basic needs of the family, in addition to any therapeutic intervention, to increase effectiveness on issues such as housing, energy assistance and job security.

· Formulate, implement, evaluate and revise goal oriented and strength-based treatment plan.

· Develop a crisis/safety plan for the family.

· Maintain contact with family.

· Coordinate with other service providers and community resources to prevent overwhelm and encourage family success.

· Research resources and utilize them to assist the client in meeting their goals.

· Safely transport clients as needed.

· Performs other duties as assigned, including responding to an emergency event.

Initial Assessment Senior Social Worker

Washington County
West Bend, WI, US
08.2020 - 10.2025
  • Conducts maltreatment investigations to determine if maltreatment occurred and to make a child safety decision under the WI Safety Intervention Standards.
  • Completes face to face interviews to collect evidence and information to make safety and maltreatment determinations.
  • Promotes family reunification through effective case management and advocacy efforts.
  • Collaborates with multidisciplinary teams to create holistic care plans addressing physical, mental, emotional, and social needs of clients.
  • Improves client outcomes by conducting comprehensive assessments and developing individualized safety plans.
  • Meets necessary timelines for case documentation.

Match Support Specialist

Big Brothers Big Sisters
Ozaukee County, WI, US
02.2020 - 08.2020
  • Streamlined processes for better volunteer coordination, resulting in increased engagement and commitment.
  • Built strong rapport with volunteers, families, and participants, fostering trust and open communication.
  • Worked closely with program staff to ensure the ongoing success of matches by addressing challenges and celebrating milestones.
  • Accurately document contacts on agency database.

Intern

The Youth and Family Project
West Bend, WI, US
09.2019 - 08.2020
  • Enhanced client outcomes by implementing evidence-based counseling techniques and interventions.
  • Provided guidance on coping strategies, helping children build resilience and overcome challenges as it relates to their strained household dynamics.
  • Implemented creative approaches to engage clients in therapeutic activities such as art therapy, that fostered personal growth and self-discovery.

Intern

Reach Counseling
Neenah, WI, US
09.2018 - 05.2019
  • Enhanced student engagement by delivering targeted prevention education and outreach initiatives.
  • Developed curriculum materials for violence prevention education, ensuring content was relevant and up-to-date.
  • Deliver prevention education through presentations, books, and anatomically correct dolls.
  • Assist children in learning the private parts of their bodies, understanding different types of abuse, and internet safety.

Lead Teacher

Kohl's Summer Camp
Menomonee Falls, WI
06.2018 - 08.2018
  • Established positive relationships with parents through regular communication regarding children's progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Support Teacher

Kohl's Summer Camp
Menomonee Falls, WI, US
06.2017 - 08.2017
  • Assisted lead teachers with the implementation of planned activities.
  • Substituted for lead teacher including lesson planning and activities.
  • Assisted office staff with tasks necessary for camp operations.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Promoted a positive learning environment by consistently enforcing classroom rules and expectations while fostering mutual respect among students.

Education

Master's - Social Work

University of Wisconsin-Milwaukee
Milwaukee, WI
08-2020

Bachelor's - Social Work

University of Wisconsin Oshkosh
Oshkosh, WI
05-2019

Skills

  • Compassionate
  • Attention to detail
  • Client advocacy
  • Child welfare expertise
  • Parenting education
  • Case documentation
  • Service planning
  • Referral networking
  • Needs assessment
  • Community resources
  • Eligibility determination
  • Client interviewing

Accomplishments

  • Social Worker-Advanced Practice Licensure
  • Narcan Administration Training in 2025
  • Attended Drug Endangered Children Academy 101 in 2023
  • Adult Mental Health First Aid Certified in 2022
  • Completed other CEU trainings through PDS
  • Managed a caseload of between 4 and 15 families
  • Developed a strong working relationship with law enforcement, probation agents, and other community partners

Timeline

Family Services Coordinator

Washington County
10.2025 - Current

Initial Assessment Senior Social Worker

Washington County
08.2020 - 10.2025

Match Support Specialist

Big Brothers Big Sisters
02.2020 - 08.2020

Intern

The Youth and Family Project
09.2019 - 08.2020

Intern

Reach Counseling
09.2018 - 05.2019

Lead Teacher

Kohl's Summer Camp
06.2018 - 08.2018

Support Teacher

Kohl's Summer Camp
06.2017 - 08.2017

Bachelor's - Social Work

University of Wisconsin Oshkosh

Master's - Social Work

University of Wisconsin-Milwaukee