Michaela Serna
Hayward,CA
Summary
Intentional communicator and adaptable individual eager to apply time management and organizational skills in various environments. Adds value to any organization in need of great collaboration, interpersonal communication and problem-solving abilities. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Tech Public Relations Intern
Coderella
Remote
08.2022 - 12.2022
- Assisted with managing client accounts
- Maintained and updated client-specific media lists and databases
- Conducted research on clients, publications, awards, social media and the clients’ competitors
- Drafted client-related messaging for press materials
- Brainstormed on and developed internal company assets and press management
- Produced copywriting content for client accounts
- Provided accountability to team members regarding their goals and deadlines
Teaching Assistant
San Jose State University
San Jose, CA
10.2020 - 05.2022
- Gained proficiency in Canva, WordPress, Easel.ly, Adobe Creative Cloud and Zoom
- Learned each and every introduced software with ease
- Worked closely with students for troubleshooting Adobe Cloud, Audacity, and Easel.ly software
- Ensured students were meeting assignment deadlines through accountability and built trust
- Helped the professor with material generation, lesson plan development, class preparation, scheduling and student mentoring
Barista
Phin Bar
San Jose, CA
01.2019 - 01.2021
- Applied newly taught skills quickly and efficiently
- Sharpened professionalism through providing excellent customer service at corporate catering events
- Experienced corporate office mannerism when meeting/working for a company
- Maintained great relationships with staff members that allowed for passionate and effective work
Assistant Manager
Poke Lab
Millbrae, CA
01.2016 - 01.2018
- Recognized for efficiency and diligent work ethic
- Trained new employees and independently operated the restaurant
- Adapted quickly to systemic changes implemented by the restaurant
- Delegated daily tasks to team members to optimize group productivity
- Learned quick and efficient cashier skills
- Punctual and dependable when my assistance was needed
Education
Bachelor of Arts - Communication and Minor in Public Relations
San Jose State University
Skills
- Ability to handle multiple tasks/projects in a process-oriented environment
- Knowledge and ability to search for, extract, organize, evaluate and present information that is relevant to a particular topic
- Ability to quickly grasp new concepts, technology and software
- Experience in Microsoft Word, Excel and Powerpoint
- Experience in Adobe Creative Suite, Canva, graphic design and videography
- Presentation and public speaking skills
- Critical thinking and attentiveness to details
- Fluidity and open-mindedness to all ideas
- Excellent interpersonal communication skills
- Unmatched creativity and dedication to my craft
- Phone and email etiquette
Timeline
Tech Public Relations Intern
Coderella
08.2022 - 12.2022
Teaching Assistant
San Jose State University
10.2020 - 05.2022
Barista
Phin Bar
01.2019 - 01.2021
Assistant Manager
Poke Lab
01.2016 - 01.2018
Bachelor of Arts - Communication and Minor in Public Relations
San Jose State University
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