Michaela Smith
Haslet,TX
Summary
Drone Operator and Manager with a proven track record at High Spike Railroad Services and Boot Barn. Excelled in maneuvering drones for videography and leading teams to peak performance. Skilled in real-time decision-making and communication, ensuring safety and enhancing customer satisfaction. Certified in search and rescue, showcasing a blend of technical prowess and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Drone Operator
High Spike Railroad Services
06.2024 - Current
- Maneuvered drone around obstacles and obstructions.
- Followed work specifications to obtain needed photography.
- Contributed to safe flying practices by consistently adhering to FAA regulations and guidelines.
Manager
Boot Barn
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Food Runner & Host
Chili's Bar and Grill
02.2022 - 05.2024
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
High School Diploma -
V.R. Eaton High School
Haslet, TX05-2024
Skills
- Communication and coordination
- Real-time decision making
- Search and rescue certified
- CPR certified
- Management skills
- Works well with others
Timeline
Drone Operator
High Spike Railroad Services
06.2024 - Current
Manager
Boot Barn
10.2023 - Current
Food Runner & Host
Chili's Bar and Grill
02.2022 - 05.2024
High School Diploma -
V.R. Eaton High School
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