Michaela Van Roy
Green Bay
Summary
Dedicated associate with strong skills in customer service and order fulfillment. Proven ability to enhance operational efficiency and build lasting customer/coworker relationships.
Overview
7
7
years of professional experience
Work History
ClickList Associate
Kroger
Neenah, WI
05.2025 - 02.2026
- Assisted customers with online grocery orders, ensuring accurate selection of items.
- Maintained cleanliness and organization in the ClickList area to enhance operational efficiency.
- Collaborated with team members to fulfill customer orders in a timely manner.
- Utilized handheld devices for tracking inventory and managing order fulfillment processes.
- Read labels, obtained merchandise from shelves and processed incoming orders.
Laundry Attendant
Hyatt Regency
Green Bay, WI
11.2024 - 05.2025
- Sorted, washed, dried, and folded linens according to established protocols.
- Maintained inventory of laundry supplies and notified management of low stock levels.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Housekeeper
Hyatt Regency
Green Bay, WI
06.2019 - 11.2024
- Developed and maintained positive relationships with guests to enhance overall satisfaction.
- Collaborated with maintenance teams to promptly address facility issues impacting guest experience.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Education
High School Diploma -
East High School
Green Bay, WISkills
- Order fulfillment
- Teamwork and collaboration
- Customer service
- Multitasking
- Customer relationships
- Relationship building
Timeline
ClickList Associate
Kroger
05.2025 - 02.2026
Laundry Attendant
Hyatt Regency
11.2024 - 05.2025
Housekeeper
Hyatt Regency
06.2019 - 11.2024
High School Diploma -
East High School