Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAELA WALKER

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Lamar University
Beaumont, TX
09.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Financial Aid Specialist

Lamar University
Beaumont, TX
08.2023 - 09.2024
  • Negotiated payment plans for students experiencing difficulties meeting their tuition obligations while maintaining institutional revenue goals.
  • Managed budget allocations for various scholarship programs while ensuring equitable distribution among deserving recipients.
  • Maintained accurate records of financial aid data through diligent documentation and regular database updates.
  • Proactively monitored regulatory changes impacting the administration of financial aid programs to ensure continued compliance within the institution.

Barista

Starbucks
Lumberton, TX
09.2022 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

IT Intern

Lamar University
Beaumont, TX
08.2022 - 01.2023
  • Provided technical support, resolving IT issues to maximize productivity for team members.
  • Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
  • Assisted in developing user-friendly interfaces for streamlined client experiences.
  • Participated in cybersecurity awareness training, enhancing IT team's preparedness against potential cyber threats.

Back of House Team Member/ Server

Brick Oven Pizza Co.
Port Neches, TX
06.2020 - 08.2022
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Assisted with training new BOH staff members on established processes and goals.
  • Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.

Education

Diploma -

Nederland High School
Nederland, TX
05-2022

Skills

  • Communication
  • Reliable
  • Innovative
  • Data entry
  • Office administration
  • Time management
  • Customer and client relations
  • Critical thinking
  • Strong problem solver
  • Scheduling and calendar management

Timeline

Administrative Assistant

Lamar University
09.2024 - Current

Financial Aid Specialist

Lamar University
08.2023 - 09.2024

Barista

Starbucks
09.2022 - 08.2023

IT Intern

Lamar University
08.2022 - 01.2023

Back of House Team Member/ Server

Brick Oven Pizza Co.
06.2020 - 08.2022

Diploma -

Nederland High School

Similar Profiles

CREATE PROFILE
MICHAELA WALKER