Michaela Zammuto
Brooklyn,NY
Summary
Energetic and passionate job seeker from high growth tech company with strong analytical and communication skills eager to secure entry-level Business Associate position. Eager to contribute to research and product development.
Overview
2
2
years of professional experience
Work History
Senior Associate Account Executive
Headway
New York, NY
01.2023 - Current
- Identified improvements and accounts to unlock highest value to company, such as creating first iterations of B2C business-growth programming to increase value created and received by customers when using product.
- Exceeded quota on average 120% this year, landing in top 90th percentile of high growth sales org.
- Perfected consultative sales strategy centered on client experience to close and create new business.
- Researched emerging industry and product standards and trends to inform customer interaction and product feedback.
- Effectively spearhead meetings which unlock areas for improvement on employee training and cross-team feedback for product updates, presenting and closing loop on updates and new procedure.
Associate Account Executive
Headway
New York, NY
11.2021 - 12.2022
- Strengthened customer relationships with curiosity and energy to proactively answer to client wants and needs.
- Held third highest conversion rate on team of 40+ experienced sales people.
- Applied needs-based analysis to assess current satisfaction and importance of various product features to customers.
- Collaborated with internal teams to develop account strategy.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
Product Associate
Monk Vintage
New York, NY
09.2021 - 12.2021
- Analyzed sales numbers to curate products on sales floor, improving new product rollout timeline by 40%
- Researched industry standards and trends to remain competitive
- Present data to stakeholders to solidly support channels for systemic improvements to store product and processes
Associate Teacher
Success Academy
New York, NY
07.2021 - 09.2021
- Students placed 4th in school network on first assessment with teaching
- Employed data-driven approach to building improving class culture model and student outcomes
- Led consultative communications with families to meet students’ educational needs and goals
- Successfully navigated challenging hybrid world modern learning with close collaboration with support teams and stakeholders
Education
Bachelor of Arts - Sociology
University of Pennsylvania
Philadelphia05.2021
Skills
- Market and Competitive Analysis
- Consultative Sales Techniques
- Account Management
- Customer Relationships
- Interpersonal Communication Skills
- Data Collection Processes
- Project Scopes
- Critical Path Identification
Timeline
Senior Associate Account Executive
Headway
01.2023 - Current
Associate Account Executive
Headway
11.2021 - 12.2022
Product Associate
Monk Vintage
09.2021 - 12.2021
Associate Teacher
Success Academy
07.2021 - 09.2021
Bachelor of Arts - Sociology
University of Pennsylvania