Michaela “Kela” Burgess
Tulsa,OK
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
21
21
years of professional experience
Work History
Phlebotomist
Oklahoma Cancer Specialists And Research Institute
Tulsa, OK
08.2023 - Current
- Labeled blood vials with critical information like time of collection, date and patient name.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained fully-stocked phlebotomy carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Phlebotomist
Actalent
Tulsa, OK
02.2023 - 05.2023
- Contracted phlebotomist for Labcorp at Ascension St. John.
FlexTeam Phlebotomist
Munson Medical Center
Traverse City, MI
11.2022 - 02.2023
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Identified patients using proper procedures prior to specimen collection.
- Transported specimens following established protocol for temperature and light.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
- Labeled patient samples, double-checking information for accuracy.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Phlebotomist
Pediatric & Adolescent Care
Tulsa, OK
11.2021 - 10.2022
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
- Labeled patient samples, double-checking information for accuracy.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Used aseptic techniques to maintain specimen integrity.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Performed in-office rapid testing, CBCs, Urinalysis with & without microscopy and learned to do X-rays.
Donor Room Phlebotomist
Oklahoma Blood Institute
Tulsa, OK
08.2021 - 10.2021
Phlebotomy Technician/Supervisor/Lead
Ascension St. John-Regional Medical Lab
Tulsa, OK
05.2013 - 03.2021
- Evaluated and reviewed staff performance.
- Ordered supplies and managed inventory.
- Resolved customer issues and provided creative solutions.
- Generated reports outlining latest updates, results and proposed solutions.
- Troubleshot and resolved problems with programs and systems.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Interviewed, hired and trained phlebotomists and office personnel for RML.
- Worked alongside staff when needed to reduce wait time.
- Supervised employees at multiple sites to maintain consistent practices across company.
- Resolved unusual test orders by contacting physicians, nursing stations, or reference laboratories.
- Worked within department budget to provide personal protective equipment and testing supplies needed to safely collect samples.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Microbiology Laboratory Technician
Ascension St. John-Regional Medical Lab
Tulsa, OK
06.2011 - 03.2021
- Inoculated plates and broths checking for bacteria, fungi, and viruses present in body fluids, skin scraping, and surgical specimens.
- Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
- Kept laboratory equipment clean and in good working order for optimal functioning and longevity.
- Processed patient specimens according to priority and documented results.
- Ordered, reported, and posted test results using Cerner.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Nanny
Gilkes Famiy
Tulsa/Barbados, OK
04.2010 - 06.2019
Nurse Technician
Saint Francis Healthcare System
Tulsa, OK
10.2008 - 12.2009
Nanny
Bauman Family
Norman, OK
06.2008 - 07.2008
Nanny
Graham Family.
Tulsa, OK
01.2004 - 08.2007
Mother’s Service Rep/Newborn Photographer
Growing Families
Tulsa, OK
07.2004 - 01.2006
Customer Service Representative
Walgreens
Tulsa, OK
02.2003 - 05.2003
Education
Bachelor of Science - Zoology-Biomedical Science
University of Oklahoma
Norman, OK07.2008
Skills
- Drawing blood
- Manual and finger dexterity
- Tracking specimens
- HIPAA
- Data entry
- Communication
- Supervision & leadership
- Customer service
- Basic math
- PPE use
- Data management
- Quality control
- Sharps disposal
- Biohazard waste disposal
- Stress management
- Proper storage procedures
Timeline
Phlebotomist
Oklahoma Cancer Specialists And Research Institute
08.2023 - Current
Phlebotomist
Actalent
02.2023 - 05.2023
FlexTeam Phlebotomist
Munson Medical Center
11.2022 - 02.2023
Phlebotomist
Pediatric & Adolescent Care
11.2021 - 10.2022
Donor Room Phlebotomist
Oklahoma Blood Institute
08.2021 - 10.2021
Phlebotomy Technician/Supervisor/Lead
Ascension St. John-Regional Medical Lab
05.2013 - 03.2021
Microbiology Laboratory Technician
Ascension St. John-Regional Medical Lab
06.2011 - 03.2021
Nanny
Gilkes Famiy
04.2010 - 06.2019
Nurse Technician
Saint Francis Healthcare System
10.2008 - 12.2009
Nanny
Bauman Family
06.2008 - 07.2008
Mother’s Service Rep/Newborn Photographer
Growing Families
07.2004 - 01.2006
Nanny
Graham Family.
01.2004 - 08.2007
Customer Service Representative
Walgreens
02.2003 - 05.2003
Bachelor of Science - Zoology-Biomedical Science
University of Oklahoma
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