Michael Angelo Catalan
San Bernardino,CA
Summary
Proven to excel in high-pressure environments, I leveraged my customer service expertise and punctuality at In N Out to significantly enhance customer satisfaction. Demonstrating reliability and professionalism, I adeptly managed transactions and inquiries, leading to notable commendations for service excellence and operational efficiency, without compromising on cleanliness and safety standards.
Overview
1
1
year of professional experience
Work History
Associate /Cashier
In N Out
08.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.
- Provided exceptional customer service, resulting in numerous positive reviews and commendations from customers.
- Kept work area clean, organized, and well-stocked with necessary supplies for smooth daily operations.
Education
High School Diploma -
Ramona High School
Riverside, CA05.2024
Skills
- Energy and enthusiasm
- Customer Service
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Workplace Safety
- Professionalism and Courtesy
Timeline
Associate /Cashier
In N Out
08.2023 - Current
High School Diploma -
Ramona High School