Michaelangelo Guzman
San Luis,AZ
Summary
Highly-motivated recreation specialist with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recreation Specialist
City of Somerton
Somerton, AZ
03.2024 - Current
- Ensure proper use of park facilities by enforcing applicable laws and regulations.
- Assist with set-up and tear down of equipment needed for recreational programs hosted in parks.
- Collaborate with other departments to coordinate special events or projects.
- Provide customer service assistance when necessary; addressed complaints concerning park operations promptly.
- Schedule staff shifts for each activity or event ensuring adequate coverage.
- Promote awareness of available services through social media outlets.
- Manage registration processes for programs
Security Officer/Athletic Coordinator
Yuma Union High School District
Yuma, AZ
03.2022 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enforced access control measures in accordance with established procedures.
- Investigated/maintained all reported incidents/logs of theft or vandalism on premises.
- Performed inventory of all athletic equipment and supplies, ensuring accuracy of record keeping.
- Created budget plans to meet the needs of the athletic department while staying within budgetary restrictions.
- Supervised student workers in their daily duties related to managing athletic equipment.
- Worked closely with coaches to identify necessary upgrades or replacements for outdated items.
Uber Eats Driver
Uber Technologies
Yuma, AZ
07.2021 - Current
- Coordinated with restaurant staff on order accuracy and pickup times.
- Identified potential problems or complaints from customers and took appropriate action as necessary..
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Left Handed Pitcher
Liga Mexicana de Beisbol
Mexico
02.2013 - 04.2020
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Studied videos post-games to assess performance and identify weaknesses.
- Maintained composure during pressure situations while continuing to execute pitches accurately.
Call Center Sales Representative
Advanced Call Center Technologies LLC
San Luis, AZ
12.2018 - 07.2019
- Made outbound sales calls to potential customers to promote products and services.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Identified opportunities to cross-sell additional products and services to existing customers.
- Handled escalated customer service issues professionally and efficiently.
Education
Hartnell College
05.2011
High School Diploma -
Soledad High School
05.2009
Skills
- Conflict De-Escalation
- Relationship Building and Management
- Sales Closing
- Customer Retention Abilities
- Guest Relations
- Safety awareness
- Administrative Oversight
- Activity Coordination
- Group and individual instruction
- Multitasking
- Equipment Setup
- Problem-solving abilities
- Activity Planning and Coordination
- Documentation and Recordkeeping
- Decision-Making
- Adaptability and Flexibility
Languages
Spanish, Beginner
Certification
- Fingerprint Clearance Card (IVP)
References
References available upon request.
Timeline
Recreation Specialist
City of Somerton
03.2024 - Current
Security Officer/Athletic Coordinator
Yuma Union High School District
03.2022 - Current
Uber Eats Driver
Uber Technologies
07.2021 - Current
Call Center Sales Representative
Advanced Call Center Technologies LLC
12.2018 - 07.2019
Left Handed Pitcher
Liga Mexicana de Beisbol
02.2013 - 04.2020
Hartnell College
High School Diploma -
Soledad High School
Similar Profiles
Mariely BurruelMariely Burruel
Assistant Coach at City of SomertonAssistant Coach at City of Somerton
Ricardo CaudilloRicardo Caudillo
Water Treatment Plant Operator II at City of SomertonWater Treatment Plant Operator II at City of Somerton
Matthew RiveraMatthew Rivera
Referee at City of SomertonReferee at City of Somerton
Idrhys Castaños QuinteroIdrhys Castaños Quintero
Sub Director at Folkloric DanceSub Director at Folkloric Dance
Nayeli Solis Del CarmenNayeli Solis Del Carmen
Case Management Assistant at Yuma Regional Medical CenterCase Management Assistant at Yuma Regional Medical Center