Michael Benjamin Rappaport
Scottsdale,AZ
Summary
Dynamic and results-driven Senior Sales Executive with over 22 years of experience in driving revenue growth & leading high-performing sales results within the real estate mortgage industry. Adept at navigating complex sales strategies, managing large accounts. Committed to fostering a client-centric culture and delivering exceptional value to both customers and employers.
Overview
23
23
years of professional experience
Work History
Branch Manager NMLS 37316
UNITED MORTGAGE CORP
10.2011 - Current
- Responsible for acquiring, growing and maintaining client relationships ensuring a balance between growth and profitability
- Ability to establish sales and growth of the retail platform production and income goals within the company’s guidelines
- Superior client service, operational integrity and adherence to policies and federal regulations
- Expertise in credit risk management which lead to a zero default rate year over year.
- Developed and maintained a healthy pipeline of personal business of $15 million annual by consistently prospecting for new clients and referral sources.
- Maintained friendly and professional customer interactions.
Lending Division Director
COMPLETE HOMEBUYER LTD.
04.2011 - 01.2012
- Served as a liaison between the real estate marketing department and real estate agents to capture mortgage applications for loan officers and provide sales training techniques to real estate companies and mortgage banks sales teams
- Conduct home finance counseling seminars with national real estate companies and individual homeowners
- Additionally, provide education pre-purchase counseling to home loan applicants
- Developed and maintain relationships between Real Estate Agents, Brokers, Attorney’s and Sellers
- Assisted with the overall management of loan representatives
- Ran analytics, beta test proprietary marketing initiatives and consult with the CEO and CFO to ensure company’s pro forma results are accurate and can be delivered to 3rd party vendors and/or investors.
Senior Loan Originator NMLS 37316
UNMB Inc.
10.2010 - 03.2011
- Originated Residential Loans and served as a liaison between real estate professionals and the bank to ensure high levels of customer service and loan volume
- Worked in conjunction with Director of Commercial Accounts to procure new business & maintain existing accounts
- Acquired expert knowledge of FHA & VA Guidelines, RESPA, 2010 GFE and HVCC Appraisal rules and regulations
- Ability to apply deductive reasoning to ensure customer retention at high levels of customer service
- Conceptualized and participated in the creation of numerous lead generation programs, industry convention displays and marketing concepts to build the brand.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
Sales Manager
1st CAPITAL HOME MORTGAGE
02.2003 - 03.2004
- Responsible for 12 Loan Officers production
- Managed pre-underwriting Conventional and FHA Accept loans
- Ensured operational efficiency thru tracking of appraisals, title commitments and post-closing compliance
- Required to implement organizational charts and apply behavioral techniques to effectively mentor sales and operations
- Responsible for maintaining excellent customer service ethics.
Loan Originator
YES FUNDING Corp
10.2001 - 02.2003
- Originated residential and commercial loans
- Promoted to management and trained 8 junior loan officers
- Shared equal duties of originating and processing all files
- Additionally trained with major Title Companies and Closing agents to further understand the 3rd Party rules and regulations.
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
Education
Bachelors of Fine Arts -
The School of Visual Arts
New York City, NY06.1999
Skills
- Personalized Customer Service Approach
- Excellent time management skills
- Superior work ethic
- Outstanding Communication & Negotiations
- Insightful Critical Thinking
- Financial Acumen
Timeline
Branch Manager NMLS 37316
UNITED MORTGAGE CORP
10.2011 - Current
Lending Division Director
COMPLETE HOMEBUYER LTD.
04.2011 - 01.2012
Senior Loan Originator NMLS 37316
UNMB Inc.
10.2010 - 03.2011
Sales Manager
1st CAPITAL HOME MORTGAGE
02.2003 - 03.2004
Loan Originator
YES FUNDING Corp
10.2001 - 02.2003
Bachelors of Fine Arts -
The School of Visual Arts
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