Dynamic and detail-oriented professional with experience at Carter BloodCare, excelling in blood collection and specimen processing. Proven ability to educate patients and ensure laboratory safety while maintaining high-quality standards. Recognized for effective communication and teamwork, consistently delivering exceptional customer service in fast-paced environments.
Work History
Plasma Center Technician
Biolife Plasma Services
North Richland Hills
Jun2022 - Apr2023
Monitored donor vitals throughout the donation process, such as temperature, pulse rate, blood pressure.
Adhered strictly to all HIPAA regulations when dealing with confidential patient information.
Verified consent forms were signed by donors prior to beginning the donation process.
Performed daily maintenance on centrifuge and other laboratory equipment.
Maintained accurate records of donor collections, including volume and type of donation.
Administered post-donation medication when necessary according to protocol.
Maintained a clean and safe environment by adhering to infection control guidelines at all times.
Assisted in the collection of plasma donations from donors.
Provided basic medical care to donors during their donation process as needed.
Educated donors about the importance of donating plasma safely and responsibly.
Dishwasher
On The Border
Burleson
Feb2019 - Jan2020
Ensured that workstations were kept neat and tidy throughout the shift.
Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Replenished soap dispensers with detergent when necessary.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Maintained adequate levels of cleaning supplies for washing dishes.
Inspected all returned dishes for cleanliness before restocking them on shelves.
Sanitized surfaces after each use following standard sanitation practices.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Informed supervisors immediately if any machine malfunctions were observed during operation.
Organized trays with cutlery prior to serving meals to customers.
Followed all safety guidelines while handling sharp objects like knives or forks.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Checked temperatures of dishwashing machines to ensure proper functioning.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
Ensured timely availability of clean dishes for various meal services.
Backed up kitchen team members during heavy work periods to maximize team coverage.
Overnight Stocker
HEB Grocery Store
Burleson
Jan2018 - Sep2018
Worked collaboratively with other team members to achieve departmental goals.
Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Received and stocked merchandise in a timely manner.
Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
Reported any suspicious activity or theft immediately to supervisors.
Organized shelves, racks and bins to ensure product availability.
Restocked shelves according to plan-o-grams set up by management team.
Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
Checked expiration dates on all food items to ensure quality control standards were met.
Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Operated forklift and pallet jacks to unload trucks and move products throughout the store.
Responded quickly to emergency situations during night shifts.
Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
Maintained an orderly appearance at all times throughout the store.
Assisted customers in locating desired items throughout the store.
Checked shelves in department to determine replenishment needs.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Picked up boxes and related trash from sales floor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Used proper case cutting techniques to cut and sort stock loads.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Identified and quickly handled spill clean-up.
Produce Clerk
Sprouts Farmers Market Inc, Grocery
Fort Worth
Apr2015 - Sep2018
Rotated produce items to ensure freshness.
Received and stocked incoming produce shipments.
Cleaned work areas throughout shift to maintain sanitation standards.
Assisted customers with product selection and inquiries.
Provided excellent customer service by greeting each customer promptly.
Monitored temperature logs for refrigerators and freezers.
Checked for quality, ripeness, and overall condition of products before stocking shelves.
Utilized shrink wrap machine for wrapping products properly.
Followed established food safety guidelines when handling perishables such as fruits and vegetables.
Assisted other departments within the store when needed.
Informed customers about various types of produce available.
Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
Stayed up-to-date on new products offered in the department.
Replenished display cases as necessary throughout the day.
Organized displays of fresh fruits and vegetables in the store.
Maintained cleanliness of department while adhering to health code regulations.
Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
Rotated stock to maintain freshness.
Demonstrated familiarity with department products to help customers in selecting items.
Loaded, unloaded and moved heavy products using material loading equipment.
Monitored work environment to maintain safety, cleanliness and organization.
Opened boxes and stocked products in appropriate sections.
Stocked, rotated and faced products with attention to product quality and expiration dates.
Answered shopper questions regarding shelf life and appropriate produce storage.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Adhered to health and safety regulations, maintaining a safe shopping environment.
Dishwasher
Cracker Barrel Restaurant
Burleson
Mar2014 - Nov2014
Ensured that workstations were kept neat and tidy throughout the shift.
Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Replenished soap dispensers with detergent when necessary.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Maintained adequate levels of cleaning supplies for washing dishes.
Sanitized surfaces after each use following standard sanitation practices.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Informed supervisors immediately if any machine malfunctions were observed during operation.
Organized trays with cutlery prior to serving meals to customers.
Followed all safety guidelines while handling sharp objects like knives or forks.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Disposed of glassware that had been broken or chipped according to safety procedures.
Checked temperatures of dishwashing machines to ensure proper functioning.
Removed garbage and trash to designated disposal areas in accordance with health regulations.
Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Backed up kitchen team members during heavy work periods to maximize team coverage.
Restocked main kitchen areas with items from shelves, coolers, and freezers.
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Phlebotomist
Carter BloodCare
Bedford
Jun2009 - Oct2013
Reported any abnormal results or trends to supervisor or laboratory manager.
Assisted in the preparation of laboratory specimens for analysis and testing.
Processed samples accurately and efficiently.
Provided assistance to clinical staff during patient visits.
Educated patients on proper blood draw techniques.
Maintained accurate records of collected specimens and test results.
Prepared specimens for transport to external laboratories.
Performed venipuncture and other blood collection procedures according to established standards.
Followed all safety protocols when handling hazardous materials.
Documented patient information into electronic medical records system.
Provided excellent customer service while interacting with patients.
Adhered to HIPAA guidelines regarding patient privacy.
Responded quickly and effectively to emergency situations.
Verified patient information prior to specimen collection.
Calibrated equipment according to manufacturer specifications.
Assisted in the training of new phlebotomists.
Ensured compliance with federal regulations governing laboratory procedures.
Maintained a clean, safe, and organized work environment.
Performed quality control tests on collected specimens.
Monitored inventory levels of supplies used in phlebotomy services.
Observed patient for unusual reactions or events to take appropriate action under established guidelines.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
Identified patients using proper procedures prior to specimen collection.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Maintained fully-stocked phlebotomy cart, carrier and station.
Conducted patient interviews and verified medical records to confirm test requisitions.
Maintained patient comfort and safety throughout the phlebotomy process.
Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Entered patient information and test orders into computer systems accurately.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
Overnight Stocker
Albertsons Grocery Store
Burleson
May2008 - Aug2009
Worked collaboratively with other team members to achieve departmental goals.
Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Received and stocked merchandise in a timely manner.
Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
Reported any suspicious activity or theft immediately to supervisors.
Organized shelves, racks and bins to ensure product availability.
Restocked shelves according to plan-o-grams set up by management team.
Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
Checked expiration dates on all food items to ensure quality control standards were met.
Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Operated forklift and pallet jacks to unload trucks and move products throughout the store.
Responded quickly to emergency situations during night shifts.
Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
Maintained an orderly appearance at all times throughout the store.
Checked shelves in department to determine replenishment needs.
Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Picked up boxes and related trash from sales floor.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Demonstrated great teamwork skills with staff members involved in production and transport.
Cook
McDonald's Restaurant
Burleson
Jan2004 - May2008
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Inspected kitchens for sanitary conditions before the start of each shift.
Adhered to food safety standards when storing and preparing foods.
Supervised and trained kitchen staff on proper preparation techniques.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Resolved customer complaints regarding food quality or services provided.
Provided guidance to junior cooks regarding food preparation methods and techniques.
Monitored stock levels of food items and ordered more when necessary.
Managed inventory levels of ingredients and supplies necessary for daily operations.
Organized storage areas for efficient usage of space.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Operated grills, fryers and broilers to cook items to quality guidelines.
Took inventory counts before and after shifts to complete food inventory or storage sheets.
Set up and performed initial prep work for soups, sauces, and salads.
Replenished food items from inventory and rotated ingredients.
Wrapped, dated and labeled food items in storage for safety and freshness.
Carried pans and trays of food to and from work stations, stove, and refrigerator.
Followed established procedures and requirements for safe food handling, storage and service.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Adhered to regulatory standards regarding safe and sanitary food prep.
