MICHAEL C. COUTEÉ JR.
Maple Heights,Ohio
Summary
Results-driven communication professional with a proven strategic campaign and content creation track record. I am known for solid communication skills and innovative marketing strategies. I seek to transition into a marketing and sales role to leverage my expertise and drive organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Digital Producer
FOX59/CBS4 -WXIN/WTTF
Indianapolis, IN
06.2023 - 11.2023
- Tasked with writing, creating, publishing, and scheduling engaging content pieces for all digital and social media platforms daily
- Copy-edit digital stories from reporters and newsroom staff
- Track stories from multiple sources in the Indianapolis area and other notable places to report to the newsroom when stories are confirmed
- Pitch story ideas in daily meetings and research news tips
- Interact with viewers, communities and engagement on social media and via phone.
Digital Producer/Assignment Desk
FOX4 News WDAF
Kansas City, MO
10.2021 - 05.2023
- Work in a hybrid role as a digital producer posting regularly on the station's website and social media channels while also serving as newsroom Desk Editor
- Track stories from multiple sources in Kansas City, MO and Eastern Kansas, and other notable places to report to the newsroom when stories are confirmed
- Produce unique digital content and write compelling, SEO-strong stories and headlines
- Cut videos, edit stories, write breaking news in AP Style and others and send push alerts for stories on FOX4KC.com and on social media
- Pitch story ideas in daily meetings and research news tips
- Track analytics of websites to determine trending and best content to post
- Interact with viewers, and communities, and engagement on social media and via phone.
Contributing Sorts Writer
Associated Press/Radio
Cleveland, Ohio
05.2015 - 10.2021
- Covered Cleveland professional teams by writing and contributing to game recaps and feature stories based on team news.
- Interviewed pre- and post-game team players, managers, and coaches.
- Research and edit interview sounds for posting.
- Collaborated with sports reporters to generate new story ideas.
Disaster Recovery Specialist GS-1101-07
Small Business Administration
08.2020 - 11.2020
- Assisted families and businesses affected by COVID-19 pandemic and hurricane season rebuild their lives
- Provided applicants with information pertaining to SBAs loan application processes, questions and loan status for their businesses or nonprofit organizations
- Assisted borrowers with completion of their loan closing documents and answered questions regarding the loan closing and disbursement process
- Responded to a variety of customer inquiries, ranging from routine to complex, and provided detailed information to the public regarding federally declared disasters and SBA's disaster loan program
- Used a variety of computer systems to research customer inquiries, record call activity and prepare appropriate forms and letters
- Assisted with written preparation responses to inquiries through SBA's disaster customer service mailbox or telephone inquiries
- Communicated effectively both orally and in writing with various internal and/or external customers to accomplish program objectives and goals.
Freelancer - Contractor for ReachBack, Inc. and Journalism
ReachBack, Inc.
01.2020 - 08.2020
- Assisted senior marketing consultant with MailChimp project to outreach to the clients regarding the COVID-19 notice and business decision during the crisis
- Quickly pivot from working to build campaigns for tradeshows to COVID-19 notices to the clients' customers
- Coordinated and designed E-blasts (email marketing) through MailChimp, maintained contact lists, and uploaded photos to ecommerce site ODOO and Shopify
- Analyzed various email marketing platforms (MailChimp, Constant Contact, Klaviyo, and Blu) to select the appropriate software platform for Rainey Recovery Wear, a small business manufacturer of compression garments
- Performed administrative tasks, organized customer contact list, tracked tasks using Trello and facilitated video conferences tools, Zoom and Google Hangout.
Emergency Management Specialists
FEMA Corps
02.2019 - 11.2019
- Served communities and survivors impacted by a disaster; specifically, Hurricane Maria and flooding in Oakland, CA and Council Bluffs, IA
- Performed a variety of emergency disaster assistance functions
- Conducted and verified damage assessments, and provided administrative, financial and logistical support
- Lived, worked and traveled with dedicated teams to assist with disaster response and recovery efforts
- Performed on-site damage assessments, reviewed work orders and inspection reports, and entered information into Grants Manager database in order to assist in the development plans that ensure the capability to continue essential functions
- Input data into EMMIE and uploaded related documents into the system to ensure availability for audits, damage assessment reviews and reports
- Worked with Tribal Government, State, and Federal agency liaison to obtain information for funding and enter the information into the system to assist in preparing field office emergency management plans, policies, procedures, and risk assessments
- Ensured essential functions were executed and consistent with statutory and agency requirements
- Responded to applicants regarding their application status (approved or denied) and reasons for agency decisions
- Contacted civic groups such as Chief Fire Officers, Vice President and Chairperson of Tribal Liaison to collect data and update pertinent information so that lead times to contact a person would be reduced and the agency policies and initiatives are explained and understood
- Supported senior specialists with outreached, collaborated services, education and economic development programs
- Collaborated closely with team members to present to our supervisors, unit leaders and programming managers what work we performed in the field and our experience as an Americorps
- Participated in a variety of Americorp public outreach projects and presentations
- Received an award for national services and performing first aid, civic engagement, and disaster relief
- Utilize GSuites Documents, Slide, MS Office Powerpoint, Word and Excel and social media platforms, Flicker, Facebook, Twitter and Instagram.
Correspondent
News Herald
Willoughby, Ohio
08.2017 - 02.2019
- High school sports coverage telling the story through words, pictures and videos
- Reported and published team stats, game scores and featured story within tight deadlines to social media platforms and websites
- Interviewed coaches and team players for featured stores, provided game commentary and posted to social media for on-line publication meeting tight deadlines
- Wrote and contributed to over 50 featured stories to keep readers engaged with high school sports, upcoming players and teams
- Reported game statistics and recaps and provided readers with showcased game highlights, team schedules, and upcoming events.
Education
Diploma -
Ohio Center for Broadcasting
09.2015
Diploma -
Cleveland Central Catholic High School
06.2014
Skills
- Customer Outreach
- Disaster Relief
- First Aid
- Customer Service
- Civic Engagements
- Site Training
- Communications
- Marketing
- Video/audio systems controls
- Website Analytics
- Copy Editing
- Social Media platforms
- Cool Edit
- Adobe Audition
- Adobe InDesign
- Final Cut Pro
- Adobe Premiere
- MS Word
- Excel
- PowerPoint
- Internet
- Outlook
- GSuites
Awards and volunteer
- Americorps FEMA - certificate November 2019
- Perfect Attendance (OCB attended all 142 classes) - September 2015
- Student of the Month (OCB) - August 2015
- Toastmaster, non-member 2019
- Jennings Center for Older Adults, Volunteer 2014 2015
Certification
- Google Digital Marketing & E-Commerce
Timeline
Digital Producer
FOX59/CBS4 -WXIN/WTTF
06.2023 - 11.2023
Digital Producer/Assignment Desk
FOX4 News WDAF
10.2021 - 05.2023
Disaster Recovery Specialist GS-1101-07
Small Business Administration
08.2020 - 11.2020
Freelancer - Contractor for ReachBack, Inc. and Journalism
ReachBack, Inc.
01.2020 - 08.2020
Emergency Management Specialists
FEMA Corps
02.2019 - 11.2019
Correspondent
News Herald
08.2017 - 02.2019
Contributing Sorts Writer
Associated Press/Radio
05.2015 - 10.2021
Diploma -
Ohio Center for Broadcasting
Diploma -
Cleveland Central Catholic High School
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