
Detail-oriented accounting professional with expertise in budget management, financial reporting, and payroll administration. Proven ability to resolve contribution errors and deliver exceptional customer service.
• Processed daily 457(b) and 401(a) program payroll contributions to participant accounts
• Updated program participant contributions and distributions in appropriate databases
• Generated personal identification number letters for newly enrolled participants
• Attained 100% of summary reports within 3 business days of due date for employers
• Monitored and resolved contribution errors and monitored the status
• Responded to requests from statewide employer human resources and payroll staff
• Reimbursed payments to third party administrators supporting group annuity contracts
• Prepared pension benefits calculations using mathematical aptitude and regulations
• Provided direct payments to annuitants and contingents regarding annuity