Michael Conder
Tooele
Summary
Accomplished Lead Driver with expertise in delivery planning and strong communication skills. Proven track record of mentoring junior drivers, enhancing delivery efficiency, and improving customer satisfaction through strategic process improvements.
Overview
19
19
years of professional experience
Work History
Lead Driver
Baker Trucking LLC
Lake Point, UT
02.2022 - Current
- Oversaw daily route planning and execution to ensure timely deliveries.
- Mentored junior drivers on safety protocols and best driving practices.
- Maintained compliance with federal and state transportation regulations.
- Implemented process improvements that enhanced delivery efficiency by optimizing routes.
- Conducted regular vehicle inspections to ensure safety and reliability standards were met.
- Trained new drivers on company policies, procedures, and equipment operation.
- Analyzed delivery performance metrics to identify areas for operational improvement.
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
- Assisted in recruitment efforts by identifying top talent within the driver pool and recommending candidates for promotions or additional responsibilities.
- Maintained a clean driving record, adhering to all safety regulations and company policies.
- Served as an ambassador for the company brand during interactions with customers, vendors, and members of the public while on the road.
- Developed strong relationships with dispatchers and warehouse staff for seamless coordination of daily tasks.
- Conducted thorough pre-and post-trip inspections to identify any potential issues and ensure safe operation of the vehicle.
- Performed routine maintenance on various vehicle systems, ensuring optimal performance.
- Repaired and replaced defective parts, adhering to safety regulations and standards.
- Operated belly dump truck to transport materials efficiently across job sites.
- Collaborated with site managers to coordinate delivery schedules and material needs.
- Trained new drivers on operational procedures and safety practices to enhance team performance.
- Monitored load capacities and weight distributions for safe transportation of materials.
- Assisted in troubleshooting mechanical issues, contributing to minimal downtime of equipment.
- Implemented best practices for efficient loading and unloading processes, improving workflow efficiency.
- Improved customer satisfaction by delivering materials promptly and accurately, addressing any issues or concerns that arose during delivery.
Tow Truck Operator
Bullocks Towing
Salt Lake City, UT
01.2019 - 02.2022
- Operated tow trucks to safely transport vehicles from accident sites and breakdowns.
- Conducted inspections of towing equipment to ensure compliance with safety regulations.
- Coordinated with emergency services and clients to provide timely assistance during roadside emergencies.
- Trained new operators on safe towing practices and equipment handling procedures.
- Developed efficient routes for vehicle recovery, reducing response times and improving service quality.
- Maintained accurate records of services rendered, vehicle conditions, and client interactions.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
Safety Supervisor
FBM
Salt Lake City, UT
01.2010 - 01.2019
- Ensured compliance with safety regulations and standards across all operations.
- Conducted regular safety audits to identify hazards and implement corrective actions.
- Developed training programs to enhance employee awareness of safety protocols.
- Collaborated with management to create and enforce emergency response plans.
- Analyzed test results to identify potential quality issues and recommend improvements.
- Conducted material tests to ensure compliance with industry standards and specifications.
- Collaborated with project managers to provide accurate material assessments for construction projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Military Police Officer
US ARMY
01.2007 - 01.2009
- Enforced laws and regulations to maintain order in military installations.
- Conducted investigations into incidents, ensuring thorough documentation and reporting.
- Collaborated with various military units to enhance security protocols and procedures.
- Trained junior personnel in operational procedures and emergency response techniques.
Education
High School Diploma -
Taylorsville High School
Taylorsville UTSkills
- Delivery planning
- Adaptable Decision-making
- Strong communication skills
- Professionalism and punctuality
- Commercial driving
- Safe driving
- Class A commercial Driver's license
- Customer service
- Data entry
- Decision-making
- Active listening
- Work coordination
- Report writing
- Strategic planning
Timeline
Lead Driver
Baker Trucking LLC
02.2022 - Current
Tow Truck Operator
Bullocks Towing
01.2019 - 02.2022
Safety Supervisor
FBM
01.2010 - 01.2019
Military Police Officer
US ARMY
01.2007 - 01.2009
High School Diploma -
Taylorsville High School
Driver of the year 2024
Received Driver of the year with Baker Trucking