Michael Daniel Andrew Mickelsen
Kenosha
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
18
18
years of professional experience
Work History
Branch Manager
Advia Credit Union
Cary
05.2024 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed staff scheduling, hiring and training processes.
- Developed strategies to increase customer satisfaction and loyalty.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
Teacher
Racine Unified School District
Racine
09.2022 - 05.2024
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
Dock Worker
Old Dominion
Kenosha
03.2021 - 09.2022
- Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Used electric forklifts and electric pallets to safely move pallets of merchandise.
- Attached identifying tags to containers to mark with identifying information.
- Operated forklifts, pallet jacks and semi-trucks as part of cargo transfer operations.
- Prepared and loaded freight of various sizes into semi-trailers.
- Maintained smooth dock operations in deadline-driven environments.
Service Operations Specialist
Schwan's Food Service Inc.
Elkhorn
02.2020 - 03.2021
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Enhanced sales by implementing merchandising and promotional improvements.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Developed and implemented new sales strategies to update product lines.
- Supported all sales team members to drive growth and development.
Relief Account Manager
Keurig Dr Pepper
Racine
09.2019 - 02.2020
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Maintained strong understanding of competitors mission, offerings and presence in assigned territory.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Merchandiser/Sales
Pepsico
Milwaukee, WI
12.2018 - 09.2019
- Stock the shelves at my accounts with Pepsi Product
- Help write the order on a day to day basis for accounts
- Placed prices and descriptive signage to enhance displays and promote items
- Organized appealing and engaging displays to capture customer interest and drive revenue growth
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
Community Service Officer
Kenosha Police Department
Kenosha, WI
01.2017 - 12.2018
- Responsible for enforcing motor vehicle parking regulations
- Responsible for enforcing animal control laws
- Write parking tickets for all parking violations, handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous or unattended animals
- Transport found property, perform crossing guard duties and enforcement of the nuisance vehicle ordinance
Securitas Site Supervisor
01.2016 - 01.2017
- Supervise day to day operations at the site.
- Communicate staffing needs to Branch Manager.
- Provide the basis of a great place to work by treating staff with respect.
- Review daily reports and incident reports.
Motor Transport Operator
United States Marine Corps
Camp Lejeune
01.2008 - 01.2012
- Working supervisor as a Non commissioned officer and has achieved the rank of Corporal.
- Responsible for maintaining training records.
- Successfully complete all jobs by time requested.
- Coordinate transportation for weapons and serialized gear from point A to point B on a weekly basis.
- Ensures accountability of personnel at any given time while reporting numbers to direct supervisor.
- Served a combat tour in support of Operation Enduring Freedom in 2009.
- Completed routine inspections and daily preventive maintenance services.
- Maintained the safety and security of cargo, personnel and equipment in the convoy.
- Notified supervisors of any defects, vehicle damage or traffic violations.
Mall Security, Prime Outlets
Kenosha
01.2007 - 01.2008
- Responsible for ensuring safety of customers and employees.
- Ensured building was properly secured after hours.
- Prevented theft from stores and merchants.
Education
Bachelors Degree - Criminal Justice
Herzing University
Kenosha, WI2016
Skills
- Responsible for maintaining liaisons with adjacent units for training and operations
- Knowledge of and experience with Microsoft Office and Email systems
- Excellent communication
- Microsoft Office
- Weapons
- Personnel
- Reporting
- Safety
- Staffing
- Supervisor
- Supervising
- Phone
- Transportation
- Vendor relations
- Retail sales professional
- Inventory control
- Excellent communication skills
- Reliable and punctual
- Creative
- Customer service-oriented
- Merchandising expertise
- Product knowledge
- Merchandising plan creation
- Interior and exterior displays
- Overstock management
Additional Information
- AWARDS AND ACCOMPLISHMENTS AWARDS , Operation Enduring Freedom Campaign Medal Marine Corps Good Conduct Medal National Defense Medal Global War on Terror Medal
Timeline
Branch Manager
Advia Credit Union
05.2024 - Current
Teacher
Racine Unified School District
09.2022 - 05.2024
Dock Worker
Old Dominion
03.2021 - 09.2022
Service Operations Specialist
Schwan's Food Service Inc.
02.2020 - 03.2021
Relief Account Manager
Keurig Dr Pepper
09.2019 - 02.2020
Merchandiser/Sales
Pepsico
12.2018 - 09.2019
Community Service Officer
Kenosha Police Department
01.2017 - 12.2018
Securitas Site Supervisor
01.2016 - 01.2017
Motor Transport Operator
United States Marine Corps
01.2008 - 01.2012
Mall Security, Prime Outlets
01.2007 - 01.2008
Bachelors Degree - Criminal Justice
Herzing University