Summary
Overview
Work History
Education
Skills
Websites
Certification
Community Services
Timeline
Generic

Michael George Joseph

Fresno

Summary

Analytical and results-driven Secretary with extensive experience in delivering outstanding support to diverse organizations like Unheard Cries Charity and St. George Family Dental. Skilled in data entry, customer service, and time management. Well-versed in efficiently managing administrative tasks and accurately inputting data. Proficient in utilizing various software and tools, like Microsoft Office and Google Drive to streamline processes and maintain organizational efficiency. Strong communication skills and ability to prioritize tasks effectively. Dedicated team player committed to delivering high-quality results in a fast-paced environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cantor

Archangels Michael and Gabriel Coptic Orthodox Church
01.2018 - Current
  • Learn and maintain a vast repertoire of hymns and liturgical melodies
  • Collaborate with clergy and choir to enhance the spiritual ambience of worship
  • Train and mentor choir members and volunteers in vocal techniques and Orthodox musical traditions
  • Lead congregational singing and chanting during liturgical services with precision and reverence
  • Maximized young adults and families' membership numbers to the church by devising and executing a robust membership growth strategy
  • Optimized team performance through hands-on leadership, coaching chorus members in hymn practice, imparting a deep understanding of hymn meanings, and fostering their application in religious contexts
  • Elevated spiritual maturity and knowledge among members through the implementation of a comprehensive churchwide education program

Religious Education Instructor

Archangels Michael and Gabriel Coptic Orthodox Church
01.2018 - Current
  • Facilitate productive parent-teacher conferences to enhance student performance and devise improvement plans
  • Manage precise student attendance and behavior documentation, promptly addressing concerns with parents and church leadership
  • Organize and execute various church events, fostering community engagement and spiritual growth
  • Cultivate strong rapport with church colleagues, fostering a harmonious team environment and boosting synergy
  • Craft and deliver impactful sermons, enriching the spiritual journey of youth attendees
  • Achieved the 'Outstanding Teacher of the Year' award for fostering an interactive learning atmosphere and motivating students to achieve their full potential
  • Reduced disruptive behaviors and boosted student-teacher engagement by developing and implementing innovative behavior management strategies
  • Fostered positive environments and seamless cooperation by effectively managing behavioral issues in both children and adults, addressing youth problems, and enhancing communication skills
  • Delivered impeccable services for the benefit of the entire church by coordinating efforts among youth, children, and church staff

Secretary

Unheard Cries Charity
01.2017 - Current
  • Delivered comprehensive administrative support and facilitated daily operations as Secretary at Unheard Cries Charity
  • Coordinated team schedules, meetings, and travel arrangements while managing calendars effectively
  • Edited and prepared correspondence, reports, and presentations to ensure accuracy and professionalism
  • Contributed to event planning and coordination efforts to ensure successful execution
  • Demonstrated discretion in handling confidential and sensitive information
  • Designed and implemented an organization-wide meeting and note-taking system, resulting in enhanced collaboration and communication across all departments
  • Streamlined charity operations and enhanced aid distribution by optimizing my contributions and facilitating seamless information flow across diverse branches
  • Maintained meticulous organization of files and records for streamlined access and retrieval

Client Acquisition Specialist

Millennials Max Tax Refund
01.2024 - 03.2025

Provided expert tax preparation services, assisting clients in maximizing their refunds while ensuring full compliance with tax regulations. Conducted virtual consultations, guiding clients through the tax filing process with clarity and professionalism. Focused on client acquisition, building strong relationships to expand the customer base and improve retention.

  • Successfully processed and filed tax returns for a diverse clientele, ensuring accuracy and optimal deductions.
  • Led client acquisition efforts, developing strategic outreach initiatives to drive business growth.
  • Provided exceptional customer service, addressing tax-related inquiries and ensuring a seamless virtual experience.
  • Maintained up-to-date knowledge of tax laws and deductions to maximize client savings and compliance.

Customer Service and Marketing

Angelefy LLC
01.2020 - 05.2024

Led marketing initiatives and customer engagement strategies for Angelefy, a dynamic skincare company. Developed and executed innovative marketing campaigns, expanding brand visibility and customer reach. Managed customer relations, ensuring a seamless service experience and fostering brand loyalty.

  • Elevated brand presence through targeted marketing efforts, driving increased sales and customer retention.
  • Spearheaded customer service enhancements, streamlining response systems to improve client satisfaction.
  • Successfully launched promotional campaigns that positioned Angelefy as a competitive player in the skincare industry.

Property Acquisitions Manager

Taylor LLC
01.2022 - 01.2024

Spearheaded nationwide property acquisition efforts, successfully assisting in securing nearly a quarter-million dollars in investment properties. Conducted thorough market research, analyzed property values, and facilitated seamless transactions. Built and maintained strong client relationships, engaging in strategic customer discourse to ensure optimal deal closures.

  • Optimized the property acquisition process, enhancing investment efficiency and deal success rates.
  • Negotiated and executed high-value property deals, contributing significantly to company growth.
  • Strengthened investor relations by providing detailed insights and market assessments, driving informed decision-making.

Hymnological Instructor

Saint Mina Coptic Orthodox Church
01.2021 - 01.2023
  • Coordinated and facilitated church-wide events such as retreats, conferences, and service projects
  • Developed and delivered engaging hymnological lessons to enhance students' understanding and appreciation of sacred music
  • Created comprehensive curriculum materials and resources to support effective learning outcomes
  • Improved team morale and collaboration by fostering long-term relationships with the church staff members
  • Enhanced worship experiences by strategically selecting hymns and optimizing chorus arrangements
  • Skillfully managed church division to streamline operations and elevate congregational engagement

Data Entry Clerk and Customer Service

St. George Family Dental
01.2018 - 01.2020
  • Managed accurate input and updates of patient data within the dental management system at St
  • George Family Dental
  • Recorded and maintained precise patient demographics, medical histories, and treatment plans
  • Ensured the utmost confidentiality and security of patient records
  • Supported various administrative functions as needed
  • Streamlined operations and fortified data integrity by implementing thorough review and verification protocols, ensuring precision and completeness
  • Addressed and promptly resolved discrepancies/missing information by collaborating with the dental staff
  • Improved overall efficiency through expert time management and adept problem-solving skills

Education

Bachelors of Arts - Psychology

University of California
01.2024

Skills

  • Administrative Assistance & Support
  • Customer Service Management
  • Project & Program Management
  • Operations Management
  • Business Process Improvement
  • Data Processing & Reporting
  • Travel Planning & Scheduling
  • Document Management
  • Problem Solver & Decision Maker
  • Public Relations & Communication
  • Time Management & Productivity
  • Client Advocacy & Counseling

Websites

Certification

  • Diploma, Clovis North Educational Center, 2020
  • Religious Education Certificate, ACTS Theological School, Newport Beach

Community Services

  • Led collaborative efforts across multiple organizations during mission trips to Hawaii., 08/01/16, 06/01/22
  • Delivered impactful services in diverse Egyptian cities during the summer of 2018.
  • Engaged in local initiatives such as Povarello House and feeding the homeless in downtown Fresno.

Timeline

Client Acquisition Specialist

Millennials Max Tax Refund
01.2024 - 03.2025

Property Acquisitions Manager

Taylor LLC
01.2022 - 01.2024

Hymnological Instructor

Saint Mina Coptic Orthodox Church
01.2021 - 01.2023

Customer Service and Marketing

Angelefy LLC
01.2020 - 05.2024

Cantor

Archangels Michael and Gabriel Coptic Orthodox Church
01.2018 - Current

Religious Education Instructor

Archangels Michael and Gabriel Coptic Orthodox Church
01.2018 - Current

Data Entry Clerk and Customer Service

St. George Family Dental
01.2018 - 01.2020

Secretary

Unheard Cries Charity
01.2017 - Current

Bachelors of Arts - Psychology

University of California
Michael George Joseph