Michael Halteman
San Antonio,TX
Summary
Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Online Fitness Coach
Renewed Strength
03.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Kept accurate and updated client records to track progress and provide follow-up.
Personal Trainer
Planet Fitness
12.2021 - 12.2022
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
BOH Team Member
Northpoint Bible College
08.2019 - 03.2020
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Cleaned and maintained work areas, equipment and utensils.
- Maintained and sanitized service stations, prep areas, and countertops.
- Assisted in setting up and breaking down kitchen stations.
- Followed food safety practices and sanitation guidelines.
Manager
LA Fitness
01.2018 - 10.2018
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Generated leads through sales promotions and word-of-mouth.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Interacted well with customers to build connections and nurture relationships.
Assistant Manager
LA Fitness
12.2016 - 01.2017
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Generated leads through sales promotions and word-of-mouth.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Infantry
United States Army
12.2014 - 12.2016
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
- Evaluated individual soldier performance, providing constructive feedback for professional growth and career advancement.
- Maintained excellent weapons knowledge and coordinated infantry operation of rifles, machine guns and hand grenades.
- Maintained optimal physical fitness standards within the unit, promoting a culture of health and wellness among soldiers.
- Improved overall unit performance with effective communication and collaboration among team members.
- Utilized critical thinking to analyze situations and formulates decisions.
Education
No Degree - Biblical Studies
Northpoint Bible College
HaverhillSports Nutrition - Health And Wellness
ISSA
Online 10-2023
Strength And Condition - Health And Wellness
ISSA
Online 10-2023
Army Infantry School - Army Infantry
AIT Army Infantry
Fort Benning, GA05-2015
Master Personal Trainer - Health And Wellness
ISSA
Online10-2012
High School Diploma -
Foundation Academy
Winter Garden05-2007
Skills
- Customer service
- Verbal and written communication
- Client service
- Team leadership
- Time management
- Decision-making
- Teamwork and collaboration
- Public speaking
Accomplishments
Army Presidential Unit Citation
Army Valorous Unit Award
Army Meritorious Unit Commendation
National Defense Service Medal
Army Service Ribbon
Certification
- Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
- Master Personal Trainer -ISSA
- Sports Nutrition - ISSA
- Strength & Conditioning - ISSA
- Bodybuilding/Contest Prep - ISSA
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceWork from home optionPaid sick leave4-day work weekPaid time offHealthcare benefitsFlexible work hoursWebsites
Timeline
Personal Trainer
Planet Fitness
12.2021 - 12.2022
Owner/Online Fitness Coach
Renewed Strength
03.2021 - Current
BOH Team Member
Northpoint Bible College
08.2019 - 03.2020
Manager
LA Fitness
01.2018 - 10.2018
Assistant Manager
LA Fitness
12.2016 - 01.2017
Infantry
United States Army
12.2014 - 12.2016
No Degree - Biblical Studies
Northpoint Bible College
Sports Nutrition - Health And Wellness
ISSA
Strength And Condition - Health And Wellness
ISSA
Army Infantry School - Army Infantry
AIT Army Infantry
Master Personal Trainer - Health And Wellness
ISSA
High School Diploma -
Foundation Academy
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