Michael (Heath) Proctor
Willis,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Captain of Correctional Officers
Texas Dept. Of Criminal Justice - Huntsville Unit
12.2016 - 06.2023
- Resolved issues and disputes between inmates professionally and respectfully.
- Oversaw unit craft shop and contracts between inmates and customers. Resolved customer issues and maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Gathered financial information, prepared contracts, and reconciled accounts.
- Oversaw all inmate visits with family and resolved all issues professionally and respectfully.
- Supervised 440 employees and performance of tasks and managed 1600 inmates.
- Coordinated responses to emergency situations arising in different prison locations.
- Monitored and confirmed compliance with safety standards and regulations.
- Completed daily work report sheets and delegated tasks to employees.
- Participated in development of correctional policies and procedures.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and inmates.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Lieutenant of Correctional Officers
Texas Dept. Of Criminal Justice - Huntsville Unit
05.2011 - 12.2016
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Coordinated responses to emergency situations arising in different prison locations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Supervised 275 employees and performance of tasks and managed 1600 inmates.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Handled inmate counts and searches for missing inmates.
Sergeant of Correctional Officers
Texas Dept. Of Criminal Justice - Huntsville Unit
09.2009 - 05.2011
- Completed daily work report sheets and delegated tasks to employees.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Correctional Officer
Texas Dept. Of Criminal Justice - Huntsville Unit
04.2002 - 09.2009
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Responded to emergency situations and de-escalated hostile confrontations.
Consultant
Better Health Of Conroe
07.2001 - 10.2001
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Went to different homes, by appointment, to demonstrate and sell air purification systems.
Correctional Officer
Texas Department Of Criminal Justice - Ellis Unit
02.1993 - 07.2001
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
Support Staff Member
Walker County District Attorney's Office
09.1991 - 02.1993
- Assisted with preparing court dockets.
- Maintained court case files and law library.
- Managed paper and electronic filing systems by entering various court cases and other documents.
- Liaised between office and other departments and agencies, and maintained effective lines of communication.
Education
Bachelor of Science - Police Science/Law Enforcement
Sam Houston State University
Huntsville, TX12.1998
Skills
- Visual Inspection
- Needs Assessment
- Resource Allocation
- Detail Work
- Effective Working Relationships
- Budget Management
Carpentry, Home Improvement
- Wood Working
- Drywall
- Flooring (Tile, Wood/Laminate)
- Basic Electrical and Plumbing
Timeline
Captain of Correctional Officers
Texas Dept. Of Criminal Justice - Huntsville Unit
12.2016 - 06.2023
Lieutenant of Correctional Officers
Texas Dept. Of Criminal Justice - Huntsville Unit
05.2011 - 12.2016
Sergeant of Correctional Officers
Texas Dept. Of Criminal Justice - Huntsville Unit
09.2009 - 05.2011
Correctional Officer
Texas Dept. Of Criminal Justice - Huntsville Unit
04.2002 - 09.2009
Consultant
Better Health Of Conroe
07.2001 - 10.2001
Correctional Officer
Texas Department Of Criminal Justice - Ellis Unit
02.1993 - 07.2001
Support Staff Member
Walker County District Attorney's Office
09.1991 - 02.1993
Bachelor of Science - Police Science/Law Enforcement
Sam Houston State University
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