Michael Hubbard
Converse
Summary
Experienced human services professional specializing in workforce development and transition planning. Proficient in assessing client needs, developing tailored treatment strategies, and coordinating community resources to promote self-sufficiency. Adept at engaging with diverse stakeholders to enhance service delivery and foster lasting client success.
Overview
9
9
years of professional experience
Work History
Child Protective Investigator
Department Of Family and Protective Services
San Antonio
04.2023 - 12.2025
- Conducted extensive intake assessments to determine client requirements, safety concerns, strengths and barriers to stability.
- Supervised a high-volume caseload of adolescents and families in crises utilizing solid professional judgment.
- Developed individualized treatment plans and facilitated referrals for behavioral health, housing, education, employment, financial assistance and community support services.
- Performed house visits, client interviews, and continuing follow-up to track progress and assure successful delivery of services.
- Worked with schools, health care providers, legal experts, law enforcement and community organizations to facilitate holistic support.
- Maintained thorough and accurate case notes and verified compliance with state regulations, confidentiality requirements and agency rules.
- Provided correct electronic records and reports and consistently met documentation deadlines.
Texas State Coordinator
Building Healthy Military Communities
Converse
11.2021 - 09.2022
- Conducted client needs evaluations and referred Service Members, Veterans and military families to education, job, housing, behavioral health, financial and community resources.
- Forged strategic alliances across Texas with workforce agencies, educational institutions, nonprofit organizations, and employers.
- Educated clients on available services while promoting self-sufficiency, resiliency, and long-term success.
- Referrals and follow-up to ensure successful access to services are coordinated.
- Collaborated with federal, state, military and community partners to improve services.
- Organized outreach events, community engagement activities and resource fairs to raise awareness of available services.
Transition Coordinator
Soldiers Recovery Unit (SRU)
Fort Sam Houston
09.2018 - 11.2021
- Performed employability assessments and prepared tailored transition programs for recuperating Service Members.
- Coordinated education, job, healthcare, legal, financial and VA resources to help you successfully reintegrate into the community.
- Coordinated education, medical, legal, and financial services across multiple systems and stakeholders.
- Helped clients recognize strengths, work through roadblocks and develop realistic employment and educational goals.
- Led staffing meetings with interdisciplinary teams to monitor client progress and update service plans.
- Continued follow-up for performance tracking and confirmation of successful transition goal achievement.
Education and Employment Team Lead (E2TL)
Air Force Wounded Warrior Program (AFW2)
Randolph Air Force Base
12.2016 - 09.2018
- Managed education and employment services for more than 180 wounded, ill and injured Airmen pursuing career and educational aspirations.
- Conducted intake assessments and created individual employment and education action plans.
- Enabled participants to identify strengths, overcome barriers and reach professional readiness.
- Coordinated with multidisciplinary recovery teams to support comprehensive recovery planning.
- Linked clients to businesses, schools, workforce agencies, vocational rehabilitation programs and community services.
- Provided motivational coaching, employment readiness, and career planning.
- Established collaborations with employers and community organizations to enhance opportunity for recovering Airmen.
Education
Master of Arts - Management and Leadership
Webster University
Randolph AFB, TX01-2019
Bachelor’s degree - business administration
Mckendree University
Radcliff, KY06-2015
Skills
- Case management
- Resource coordination
- Motivational coaching
- Data collection
- Resilience building
- Family assessment
- Investigative techniques
- Conducting interviews
- Client engagement and assistance
- Multidisciplinary collaboration
- Teamwork and cooperation
- Stakeholder collaboration
- Community engagement
Additional Qualifications
- 10+ years of experience in advocacy, case management, employment services and resource coordination.
- Broad experience dealing with kids, Veterans, military families, and persons in difficulty.
- Strong knowledge of military culture, transition services, Veteran resources, and community partnerships.
- Proven success in creating collaborations with employers, education institutions, nonprofits and community agencies.
- Experience with intake evaluations, home visits, follow-up services, and multi-disciplinary case staffing.
Timeline
Child Protective Investigator
Department Of Family and Protective Services
04.2023 - 12.2025
Texas State Coordinator
Building Healthy Military Communities
11.2021 - 09.2022
Transition Coordinator
Soldiers Recovery Unit (SRU)
09.2018 - 11.2021
Education and Employment Team Lead (E2TL)
Air Force Wounded Warrior Program (AFW2)
12.2016 - 09.2018
Master of Arts - Management and Leadership
Webster University
Bachelor’s degree - business administration
Mckendree University