Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Cyrwus

Prospect Heights,IL

Overview

9
9
years of professional experience

Work History

End to End Testing Lead

Santander
Boston, MA
01.2023 - Current
  • Oversaw UAT planning and execution, guaranteeing adherence to project specifications and schedule.
  • Coordinated efforts with cross-functional teams to accurately identify and document essential test cases and scenarios, ensuring thorough testing coverage.
  • Mentored junior testers to enhance their understanding of effective testing methodologies.
  • Refined defect management workflows to facilitate effective collaboration between testing and development teams.
  • Designed and executed robust testing strategies aimed at improving overall software quality assurance effectiveness.

Senior Consultant

Capco
Chicago, IL
06.2022 - Current
  • Implemented strategic initiatives aimed at refining client processes and improving operational productivity.
  • Analyzed client specifications and crafted customized solutions that meet industry standards and enhance satisfaction.
  • Facilitated professional growth of junior consultants to strengthen team capabilities and collaboration.
  • Conducted in-depth analyses to identify gaps in operations and recommend actionable improvements.

Bank Manager

First American Bank
Addison IL
05.2020 - 11.2021
  • Led team in achieving compliance with regulatory requirements and internal policies.
  • Developed and implemented strategies to enhance customer service experience.
  • Oversaw daily operations, ensuring efficiency and accuracy in transactions.
  • Mentored staff, fostering professional growth and improving team performance.
  • Analyzed financial reports to inform strategic decision-making processes.

Bank Manager

Huntington National Bank
Mount Prospect, IL
06.2017 - 05.2020
  • Established relationships with key clients, driving business growth and retention.
  • Streamlined workflow processes to increase operational efficiency across departments.
  • Coordinated training programs for new hires, enhancing onboarding effectiveness.
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
  • Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.

Education

Bachelor of Science - Business Administration And Management

DePaul University
Chicago, IL

Skills

  • Strategic planning
  • Software implementation
  • Digital transformation
  • Business planning
  • Consulting
  • Change management
  • Project management
  • Technology integration

Languages

Polish
Native or Bilingual

Timeline

End to End Testing Lead

Santander
01.2023 - Current

Senior Consultant

Capco
06.2022 - Current

Bank Manager

First American Bank
05.2020 - 11.2021

Bank Manager

Huntington National Bank
06.2017 - 05.2020

Bachelor of Science - Business Administration And Management

DePaul University
Michael Cyrwus