MICHAEL J. ROSARIO
Atlantic Beach,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Helpful professional commended as valuable team player with expertise in [Area of expertise] and [Area of expertise]. Ready to bring [Number] years of relevant work experience to new position in [Type] industry in [Location] or surrounding area. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
13
13
years of professional experience
Work History
Service I, The Field Service Technician
Baxter Healthcare
01.2021 - 01.2022
- I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products
- This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products
- Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes
- Load and unload Baxter product and maneuver the medical equipment within truck beds
- Troubleshoot and evaluate any needed repairs
- Perform routine cleaning & preventative maintenance on Baxter products
- Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
- Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information
- Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants
- Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain)
- Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck
- Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
- Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing
- Gloves supplied include both latex and non-latex materials
- Complete all required safety and compliance modules and medical testing
- Early Upgrade: 2020 to 2021
- Repair cellphones and tablets
- Customer service and sales
- Drill
- Work with Android and iPhone
- Postal, Pse
- Mail Packages
- City Carrier
- Deliver Mail and Packages
- Customer Service
Manager
Vtrips Laundry
01.2016 - 01.2021
- Responsible for ensuring that all laundry services within the property meet the highest possible standards
- Responsible for making sure that the laundry staff carry out their duties
- Organizes and controls the laundry department and maintains all relevant records
- Establishes standards and procedures to ascertain quality of work performed
- Management tasks such as maintaining profitability and setting targets, accounting and payroll duties, recruiting and training staff, and making sure health and safety requirements are met
- Check the production methods and procedures, issues necessary orders to correct shortcomings, and takes inventory supplies.
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Onboarded new employees with training and new hire documentation
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
Delivery Truck Driver
Vtrips
01.2016 - 01.2021
- Drives truck to transport and deliver towels, sheets
- Maintains telephone contact with supervisor to receive instructions
- Keeps record of materials transported
- Cleans, inspects, and services vehicle
- Operates equipment on vehicle to load, unload, or disperse materials
- Assists in loading and unloading truck manually
- Performs pre-trip, in route and post-trip inspection of vehicle
- Reports any incidents to dispatcher
- Reports Serious mechanical Problems to the manager
- Load, Unload ,Materials or Products multiple times a day
Manufacturing Associate
Neptune
01.2017 - 01.2019
- Assemble small parts for the aviation industry
- Excellent attention to detail and assembly experience required
- Work with hand tools & drills
- QC own work
- Hit production targets
- Work safely
Assembly Technician
UTC Aerospace Ponce Puerto Rico
01.2014 - 01.2015
- Produced Quality Results As an assembly technician creating components for commercial and military.
Security Officer
Ranger American Security
01.2014 - 01.2015
- Conducted Security checks and Screening at various locations including Merce dita Airport, Walmart and Sam’s Club.
Juana Diaz Municipalita
01.2009 - 01.2010
- Excelled as a roadway/highway maintenance service member in the town of Juana Diaz, PR
- Produced quality improvements for local recreational and public use areas including parks and school and Properties
- Recycle Specialist in Juana Diaz Center For Waste/Recycling
Education
Bachelor’s Degree - Criminal Justice, Penology and Forensics Investigation
INTER-AMERICAN UNIVERSITY OF PUERTO RICO
Ponce Puerto Rico06.2014
Skills
- Additional Strengths Include:
- Management Process: Planning, Organize, Direct, Controls & Evaluate, Training & Development, Talent &
- Organizational Development, Workplace Diversity & Inclusion, Selection & Assessment Techniques, Change Management, Performance Management, Process Improvement, , Decision-making and sound judgment, Interpersonal Effectiveness, Computer and Program Skills, Focus on clients’ needs
- Inventory Management
- Professional and Courteous
- System Documentation
- Equipment Knowledge
Affiliations
Results-oriented, motivated professional and laundry manager with experience in management and customer service.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Service I, The Field Service Technician
Baxter Healthcare
01.2021 - 01.2022
Manufacturing Associate
Neptune
01.2017 - 01.2019
Manager
Vtrips Laundry
01.2016 - 01.2021
Delivery Truck Driver
Vtrips
01.2016 - 01.2021
Assembly Technician
UTC Aerospace Ponce Puerto Rico
01.2014 - 01.2015
Security Officer
Ranger American Security
01.2014 - 01.2015
Juana Diaz Municipalita
01.2009 - 01.2010
Bachelor’s Degree - Criminal Justice, Penology and Forensics Investigation
INTER-AMERICAN UNIVERSITY OF PUERTO RICO
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