Service oriented Pest Professional with 24 years of experience in the pest industry Core competencies include sales, delivering results, knowledge and excellent communication skills
Overview
24
24
years of professional experience
Work History
Senior Service Technician
Presto-X
Houston, TX
05.2018 - Current
Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
Inspected facilities to determine infestation source and appropriate treatment.
Sought out solutions to pest issues that not only benefited customer but also brought in additional revenue through sales.
Senior Service Specialist
Ecolab
Houston, TX
02.2008 - 05.2018
Design and implement effective plans of action to ensure brand safety and a pest free environment for customers.
Participated in ongoing training to ensure compliance and full understanding of auditing agency guidelines.
Met and exceeded budget expectations through high customer retention, service excellence and add on sales.
Service Technician
Hometeam Pest
Houston, TX
03.2007 - 04.2008
Successful completion of all assigned route work in a timely and professional manner.
Grew route through sales and referrals.
Assisted other technicians as needed.
Field Service Technician
Terminix
Houston, TX
05.2000 - 03.2007
Scheduled and serviced all customers on assigned route as well as assisting other technicians as needed.
Assisted in training of all new hires.
Maintained customer base through delivering quality service and strong communication skills.
Education
Some College (No Degree) - General Studies
Lone Star College System
Spring, TX
Skills
Hold Certified Applicators License in both Pest and Termite categories
Certifications include NPMA, QualityPro, GreenPro, and AIB
Strong working knowledge of many additional pest fields including IPM, termites, bird work, stored product pests, and rodent exclusion