Michael James Triol
Seattle,WA
Summary
Experienced as Front of House and Front Desk Agent in lively and dynamic settings. Warm and friendly personality, with the ability to offer high quality hospitality.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Row House
West Seattle
03.2021 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Addressed guests and potential client's fitness concerns and needs to ensure that I recommended the most worthwhile class.
- Supplemented instruction for members on proper techniques for exercises and equipment.
- Sold memberships and personal training sessions to new customers.
- Promoted safe and inclusive environment for all club members.
- Encouraged participants to stay motivated and reach fitness goals.
Server Lead
Aegis Living
West Seattle
04.2022 - 04.2023
- Maintained clean, safe, and organized work environment to improve resident and patrons' satisfaction.
- Facilitated group events.
- Oversaw daily operations of various service team members, delegated tasks, and trained new staff.
- Explained menu items, and suggested appropriate options for food allergy concerns.
- Maintained order efficiency, and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Arts - Food Systems Nutrition And Health
University of Washington
Seattle, WA2025
Associate of Arts -
South Seattle Community College
Seattle, WA06.2023
Skills
- Strong communication
- Self-starter
- Advanced organizational
- Time management
- Problem-solving
- Conflict management
VOlUNTEER EXPERIENCE
West Seattle Food Bank - spent the majority of my high-school weekends interacting with underserved community members in various age ranges. During my time there I built personal connections and provided assistance, which included: selecting food items, restocking and loading groceries for patrons, sorting stock and food donations, cleaning up and organizing food bank as needed.
*References available upon request.
Timeline
Server Lead
Aegis Living
04.2022 - 04.2023
Front Desk Associate
Row House
03.2021 - 05.2023
Bachelor of Arts - Food Systems Nutrition And Health
University of Washington
Associate of Arts -
South Seattle Community College
Similar Profiles
Janaya ChambersJanaya Chambers
Sales Associate at Row HouseSales Associate at Row House
Shiloh BullingShiloh Bulling
General Manager at Row HouseGeneral Manager at Row House
Raymond CareyRaymond Carey
Customer Service Associate at Row HouseCustomer Service Associate at Row House
Becks DeVriesBecks DeVries
Senior Social Strategist - Jordan | @jumpman23 at KinessoSenior Social Strategist - Jordan | @jumpman23 at Kinesso
SHANE BULLERSHANE BULLER
Merrill Financial Solutions Advisor at Merrill LynchMerrill Financial Solutions Advisor at Merrill Lynch