Michael James Triol
Seattle,WA
Overview
4
4
years of professional experience
Work History
Orangetheory Fitness
Front Desk Associate
02.2024 - 03.2025
- Assisted in membership and retail product sales
- Supported member engagement and retention programs
- Resolved guest issues effectively, ensuring a positive customer experience
- Implemented marketing and promotional initiatives to increase member base
- Billing, database, and membership management
Row House
Front Desk Associate
03.2021 - 05.2023
- Greeted members and offered assistance, building rapport and retention
- Secured reservations for members and provided confirmation
- Provided personalized guidance to members and potential clients, ensuring classes met accessibility needs and fitness level
- Supplemented instruction for members on proper techniques for exercises and equipment
- Promoted safe and inclusive environment for all club members
Aegis Living
Lead Server
04.2022 - 04.2023
- Maintained clean, safe, and organized work environment to improve resident satisfaction
- Oversaw operations of service team members, delegated tasks, and trained new staff
- Explained menu items, and suggested appropriate options for food allergy concerns
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning recognition from satisfied customers
- Self-motivated, with a strong sense of personal responsibility
Education
Bachelor of Arts - Food Systems Nutrition & Health
University of Washington
2025
Associate of Arts - Nutrition
South Seattle College
01-2023
Skills
Strong Communication Client-Focused Care
Time Management Meal Assembly
Operational Support Teamwork
Flexible and adaptable Self-Starter
Timeline
Orangetheory Fitness
Front Desk Associate
02.2024 - 03.2025
Aegis Living
Lead Server
04.2022 - 04.2023
Row House
Front Desk Associate
03.2021 - 05.2023
Bachelor of Arts - Food Systems Nutrition & Health
University of Washington
Associate of Arts - Nutrition
South Seattle College