Judy Meadow
Owner
Castle Rock,CO
Summary
- Customer-driven and operations focused, I am a results oriented leader who drives process improvements to increase profits. I developed programs and products that exceeded consumer needs and leveraged those services to become a market-leading brand and organization. Leading by example, my teams are instilled with a shared enthusiastic commitment to provide quality customer service. My strengths include leading business development initiatives, streamlining operations, and controlling costs. I set goals and take decisive actions to achieve them. My key differentiators are:
- Developing strong and profitable client / vendor relationships
- Creating innovative marketing strategies for B2B and B2C products and services
- Seizing critical opportunities to implement change effectively
- Revitalizing operations and increasing market share
- Protecting visible brand names
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
30
30
years of professional experience
Work History
Owner of Orangetheory Fitness Multi-Locations
Franchisee of Orangetheory Fitness
Centennial, CO, Aurora, CO
11.2011 - 09.2025
- Developed and implemented operational strategies to enhance efficiency and reduce costs.
- Oversaw daily business operations, ensuring high quality of service and customer satisfaction.
- Managed inventory systems to optimize stock levels and minimize waste.
- Trained and mentored staff on best practices in customer service and sales techniques.
- Analyzed market trends to identify opportunities for business growth and expansion.
- Cultivated a positive work environment that promoted teamwork and employee engagement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
- Improved team productivity by introducing innovative project management tools and techniques.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Expanded business into new markets,
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
General Manager
Colorado Athletic Club (a Wellbridge subsidiary)
01.2000 - 01.2009
- Promoted and managed seven business units for this $200M fitness, health, and wellness conglomerate. Led sales and marketing efforts, staff development, and public relations. Held up to $7.5M P&L responsibility and directed 200+ employees.
Education
Bachelor of Science -
Texas A&M University
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management, Development and Planning
- Strategic and Financial Management and P&L Management
- Staff Leadership and Development
- KPI management and Growth Strategy Implementation
Accomplishments
- Began a Franchisee in 2011 with a Franchisor that was unknown. Opened more locations over the next several years and was very profitable with the company. The Franchisor grew to become an International company and having over 1500 locations Domestically. The Pandemic changed the overall profitability and company structure, however by being resilient through out the next many years to change the direction to keep overall profitability with in the industry.
- Increased Competitive Advantage. Inverness club faced increasing competition from Home Owner Association. Rebranded unit, marketing tailor made programs to local audience. Gained accredited children’s programs, growing from 200 to 350. Increased overall membership to 4,000+ and revenues from $1.5M to $3.5M in one year.
- Turned Around Business Unit. Asked to take over Leetsdale unit, the original location of the Colorado Athletic Club, facing significant pressure as revenues dropped more than 25%. Designed and executed change initiatives. Doubled monthly revenues from $65K to $132K, regaining profitability.
- Contained Costs and Increased Profits. Downtown Denver unit lost business after 9/11. Initiated process improvement initiatives, renegotiated vendor agreements, reduced staffing, trimmed utilities, and lease expense. Increased EBITDA $107K, attaining this budget for the first time in three years.
- Rewrite Long-term Business Plan. Investors frustrated over lack of ROI when a recent store failed to produce. Inherited unit, evaluated company model, and determined a new plan was needed based on market demographics. Designed and executed plan, increasing memberships from 1,300 to 1,900, generating $170K+ per month.
- Prevented PR debacle. A fail-safe switch malfunctioned, putting 85 athletic club patrons and employees at-risk. Launched investigation and corrected malfunctioning equipment, company-wide. Advised membership and released press kits. Avoided bad publicity, lawsuits, and gained credibility with community leaders.
Timeline
Owner of Orangetheory Fitness Multi-Locations
Franchisee of Orangetheory Fitness
11.2011 - 09.2025
General Manager
Colorado Athletic Club (a Wellbridge subsidiary)
01.2000 - 01.2009
Bachelor of Science -
Texas A&M University