MICHAEL K. AGYAPONG
The Bronx
Summary
Reliable and safety-focused professional driver with extensive experience operating different vehicles from passenger cars,van,sedan to trucks responsibly and efficiently. Experienced in adhering to traffic laws, company policies, and delivery schedules while maintaining a high standard of professionalism. Skilled in route planning, vehicle inspections, and accurate recordkeeping. Known for dependability, attention to detail, and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dairy Manager
Westerly Natural Market
12.2020 - Current
- Oversaw daily operations of dairy department, ensuring product quality and freshness.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices in dairy handling and safety protocols.
- Developed promotional strategies to increase customer engagement with dairy products.
- Enhanced dairy department efficiency by implementing effective inventory management systems.
Dairy Stocker
WESTER NATURAL MARKET
04.2016 - 12.2020
- Managed dairy inventory to ensure optimal stock levels and freshness.
- Organized and maintained dairy section displays for improved customer accessibility.
- Collaborated with team members to streamline stocking processes and enhance efficiency.
- Implemented best practices for product rotation to minimize waste and maximize quality.
- Trained new staff on proper stocking techniques and safety protocols in dairy handling.
- Assisted customers with inquiries regarding dairy products, enhancing overall shopping experience.
Delivery Driver
DoorDash
01.2014 - 01.2018
- Delivered packages efficiently to residential and commercial locations, ensuring timely arrivals.
- Maintained accurate records of deliveries and pickups using handheld devices.
- Navigated routes effectively to minimize fuel consumption and maximize delivery speed.
- Inspected and maintained delivery vehicle, adhering to safety standards consistently.
- Coordinated with dispatch to resolve delivery issues promptly, maintaining customer satisfaction.
Driver, Warehouse Orders
CAPITAL O2 COMPANY
11.2010 - 10.2012
- Operated delivery vehicles to transport warehouse orders efficiently.
- Coordinated timely pickups and deliveries, ensuring customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Managed inventory levels, organizing items for optimal retrieval and delivery.
- Assisted in training new drivers on company policies and procedures.
- Implemented route optimization strategies to enhance delivery efficiency.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Education
High School Diploma -
ST MARTIN'S SECONDARY SCHOOL
GHANA09-2001
Skills
- Core Skills
- Safe & Defensive Driving
- Route Planning & GPS Navigation
- Vehicle Inspection & Maintenance
- Time Management & Punctuality
- Customer Service
- Traffic Laws & Regulations
- Logbook & Delivery Documentation
- Long-Distance & Local Driving
Certification
- Valid Driver’s License:
- Defensive Driving Certificate
Timeline
Dairy Manager
Westerly Natural Market
12.2020 - Current
Dairy Stocker
WESTER NATURAL MARKET
04.2016 - 12.2020
Delivery Driver
DoorDash
01.2014 - 01.2018
Driver, Warehouse Orders
CAPITAL O2 COMPANY
11.2010 - 10.2012
High School Diploma -
ST MARTIN'S SECONDARY SCHOOL