Brent Krogman
Clinton,IA
Summary
Dynamic professional with a strong background in customer service and sales management. Proven track record of enhancing product visibility and increasing leasing occupancy through strategic merchandising and effective team leadership. Committed to driving efficiency and customer satisfaction in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Dairy manager
Hy-Vee, Inc.
Clinton, IA
04.2022 - Current
- Managed daily operations of dairy department, ensuring product freshness and quality.
- Oversaw inventory levels and coordinated timely stock replenishment.
- Developed merchandising strategies to enhance dairy product displays.
- Trained and mentored staff on safety standards and effective dairy handling practices.
- Evaluated employee performance through periodic reviews and provided constructive feedback.
- Handled daily stock ordering, including invoice processing and merchandise management.
- Collaborated with suppliers to maintain consistent product availability.
- Addressed stock placement issues promptly, ensuring efficient operations.
Leasing Agent
Waterton Management Inc.
Dallas, TX
11.2021 - 04.2022
- Executed all leasing activities to maximize occupancy and rental income.
- Increased leasing occupancy from 85% to 94% between December and April.
- Facilitated property tours for prospective tenants, highlighting amenities and available units.
- Conducted market research to analyze rental trends and competitor offerings.
- Managed lease applications and documentation with efficiency and accuracy.
- Collaborated with maintenance teams to address tenant requests and enhance satisfaction.
- Organized resident events to promote community engagement among tenants.
- Maintained accurate records of tenant interactions and leases using property management software.
Leasing Agent
Greystar Management Inc.
Richardson, TX
07.2018 - 11.2021
- Increased leasing percentage from 62% to 74% between July and September.
- Developed marketing materials, including posters and flyers for property events.
- Collaborated with local businesses for joint marketing initiatives.
- Enhanced resident satisfaction through events, communication, and promotions.
- Streamlined office organization and property management to align with Greystar standards.
Leasing Agent
Greystar Management Inc.
Plano, TX
01.2016 - 07.2018
- Maintained occupancy rate at 95% for Creekside at Legacy.
- Conducted property tours for prospective buyers and organized office post-sale.
- Negotiated terms with prospects while showcasing available units.
- Utilized Yardi CRM software to manage lead database and follow-up system.
- Compiled weekly survey reports and posted updates on website.
- Executed due diligence on prospective renters and prepared approval notifications for qualified applicants.
- Developed resident retention strategies achieving 90% success rate.
Leasing Agent
Gables Management Inc.
Plano, TX
07.2013 - 01.2016
- Maintained occupancy rate at 95% or higher for Creekside at Legacy.
- Executed administrative tasks, including rent collection and lease closings.
- Processed leasing packages and promptly notified applicants of rejections.
- Utilized housing database systems to calculate annual rent totals and recommend pricing strategies.
- Resolved tenant complaints through thorough investigation and documentation of actions taken.
- Provided emergency on-call services to tenants, ensuring swift response to issues.
- Communicated with tenants through written correspondence to address inquiries and concerns.
Shoe Department Manager
Dillard's
Houston, TX
01.2011 - 08.2013
- Managed ladies', men's, and children's shoe department, increasing sales from 6.4 million to 8 million in two years.
- Trained and recruited over 38 associates to enhance team performance.
- Oversaw loss prevention initiatives to reduce shrinkage.
- Collaborated with vendors on new product launches and event planning.
- Resolved customer and associate complaints to maintain high satisfaction levels.
Lead Visual Manager
Dillard's
Austin, TX
11.2007 - 01.2011
- Directed product placement and merchandising strategies to maximize sales potential.
- Collaborated with store planning teams to facilitate successful new store openings.
- Designed and implemented store layouts and remodels for optimal profit generation.
- Partnered with department managers to establish visual standards and create impactful displays.
- Trained associates on visual merchandising standards and customer purchasing psychology.
Men's and Children's Department Manager
Dillard's
Temple, TX
06.2005 - 11.2007
- Managed men's and children's department, driving sales growth from 2.5 million to 3 million in first year.
- Motivated associates to exceed sales goals, contributing to improved gross margin.
- Trained, hired, and terminated associates to optimize team performance.
- Oversaw store appearance and merchandise flow, enhancing customer experience.
Education
General Studies - IA
Clinton Community College
Clinton, MD12-1989
General Studies -
Clinton Community College
Clinton, IA01-1989
Skills
- Sales management
- Customer service and support
- Dairy processing
- Product quality control
- Inventory management
- Employee training
- Inventory management
- Driving and assembly
Timeline
Dairy manager
Hy-Vee, Inc.
04.2022 - Current
Leasing Agent
Waterton Management Inc.
11.2021 - 04.2022
Leasing Agent
Greystar Management Inc.
07.2018 - 11.2021
Leasing Agent
Greystar Management Inc.
01.2016 - 07.2018
Leasing Agent
Gables Management Inc.
07.2013 - 01.2016
Shoe Department Manager
Dillard's
01.2011 - 08.2013
Lead Visual Manager
Dillard's
11.2007 - 01.2011
Men's and Children's Department Manager
Dillard's
06.2005 - 11.2007
General Studies - IA
Clinton Community College
General Studies -
Clinton Community College