Michael Keys
Kalamazoo,MI
Summary
Dynamic Psychosocial Advocate and Case Manager with proven expertise in document review and analytical reasoning. Excelled at Summit Point by establishing strong client relationships and efficiently managing complex caseloads, ensuring compliance and confidentiality. Demonstrated ability to deliver solutions and empower clients, significantly enhancing case resolution processes.
Overview
24
24
years of professional experience
Work History
Psychosocial Advocate
Van Buren Comm. Mental Health Authority
04.2006 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Case Manager
Summit Point (Calhoun County CMH)
02.2001 - 03.2006
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Bachelor of Arts - Psychology
Buxton University
London, England (Online Studies)Skills
- Document filing
- Document review
- Analytical reasoning
- Client representation
Accomplishments
I've had numerous rewarding client outcomes. I feel very grateful for the opportunities afforded me to help other. My goal now is to continue that endeavor.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceTimeline
Psychosocial Advocate
Van Buren Comm. Mental Health Authority
04.2006 - Current
Case Manager
Summit Point (Calhoun County CMH)
02.2001 - 03.2006
Bachelor of Arts - Psychology
Buxton University
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