Michaella Gordon
Houston,Texas
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
9
9
years of professional experience
Work History
Data Analyst
Allied Solutions LLC
06.2022 - Current
- Responsible for writing complex SQL queries to extract data from databases
- Optimized data collection and storage processes to improve data accuracy and integrity
- Implemented data mining techniques to identify patterns and trends in data
- Tracked and monitored data performance metrics to identify areas of improvement.
- Streamlined data processing for faster results by implementing advanced analytics tools.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
Data Entry Clerk
SunLife Dental
03.2024 - 07.2024
- Reviewed existing information for accuracy and made necessary corrections.
- Created spreadsheets to track data entries.
- Compiled reports based on gathered information.
Financial Clerk
Lincoln Financial
11.2022 - 04.2023
- Examined financial statements and records to collect important details and verify calculations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
Enrollment Specialist
Maximus
02.2019 - 11.2022
- Reviewed statistic enrollment data and prepared reports
- Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction
- Communicated effectively via telephone, email and in person with prospective customers
- Processed payments and applied to customer balances.
Data Analyst
Evoqua Water Technologies
02.2017 - 02.2019
- Responded to customer requests for products, services and company information
- Created help desk tickets, troubleshot and resolved desktop issues.
- Implemented robust quality control measures to minimize errors and improve the reliability of analytical outputs.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Conducted thorough competitor analyses, identifying gaps in market share and opportunities for growth.
Administrative Assistant
TMX Finance Family of Companies
05.2015 - 11.2017
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans
- Executed record filing system to improve document organization and management
- Created detailed expense reports to facilitate reimbursement for business expenses incurred
- Monitored office calendars to plan meetings, activities and travel to maximize productivity
- Identified appropriate marketing channels and target customers for campaigns.
Education
Bachelor Of Business Administration - Marketing
University of Houston-Downtown
Houston, TX06.2022
Associate of Arts - Human Resources Development
Lone Star College System
The Woodlands, TX01.2016
Skills
- Account Reconciliation
- Adobe
- Office Administration
- Microsoft Excel
- Discrepancy Resolution
- Administrative Support
- Accounts Payable
- Marketing Management
- Software AG Natural
- Database Maintenance
Timeline
Data Entry Clerk
SunLife Dental
03.2024 - 07.2024
Financial Clerk
Lincoln Financial
11.2022 - 04.2023
Data Analyst
Allied Solutions LLC
06.2022 - Current
Enrollment Specialist
Maximus
02.2019 - 11.2022
Data Analyst
Evoqua Water Technologies
02.2017 - 02.2019
Administrative Assistant
TMX Finance Family of Companies
05.2015 - 11.2017
Bachelor Of Business Administration - Marketing
University of Houston-Downtown
Associate of Arts - Human Resources Development
Lone Star College System
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