Mike Blaha

• Oversaw daily pharmacy operations, ensuring compliance with regulations and standards.
• Implemented workflow improvements that enhanced efficiency in prescription fulfillment.
• Managed inventory control processes, optimizing stock levels and reducing waste.
• Mentored and trained staff on pharmaceutical practices and customer service excellence.
• Developed patient care initiatives, fostering improved health outcomes through medication management.
• Collaborated with healthcare providers to optimize patient treatment plans and medication therapies.
• Conducted regular audits of pharmacy practices to ensure adherence to safety protocols.
• Led strategic planning sessions to align pharmacy services with community health needs.
• Managed a team of pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
• Monitored controlled substances inventory and records, ensuring compliance with state regulations and preventing diversion or misuse.
• Maintained a clean and organized pharmacy workspace, adhering to strict sanitation guidelines for the safe handling of medications.
• Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
• Developed strong relationships with healthcare providers, fostering trust and collaboration in medication therapy management for patients.
• Maintained accurate inventory records, ensuring the pharmacy had an adequate supply of medications to meet patients'' needs.
• Enhanced patient safety by implementing a thorough medication review process and addressing potential drug interactions.
• Coordinated immunization clinics at the pharmacy site, promoting public health initiatives within the community.
• Leveraged technology to optimize workflow within the pharmacy environment, increasing overall operational efficiency.
• Conducted regular staff meetings to keep employees informed about company updates, policies, regulations, and professional development opportunities.
• Implemented cost-saving measures within the pharmacy department without compromising quality of service or patient care standards.
• Ensured proper storage conditions for temperature-sensitive medications, maintaining product integrity and minimizing waste due to spoilage.
• Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
• Streamlined pharmacy operations by continually reviewing and updating standard operating procedures, resulting in improved efficiency.
• Served as the primary point of contact for regulatory audits and inspections, demonstrating the pharmacy''s commitment to operational excellence.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
• Advised patients on medication side effects and contraindications and explained proper administration.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving.
• Hand counted controlled medications, measured liquids and reconstituted antibiotics.
• Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Counseled patients regarding proper intake of medications.
• Completed accurate cycle counts, inventory management and will-calls for customers.

• Developed strategic initiatives to optimize medication management and patient safety protocols.
• Led pharmacy operations, ensuring compliance with regulatory standards and best practices.
• Implemented electronic health record systems, enhancing workflow efficiency and data accuracy.
• Mentored pharmacy staff, fostering professional development and improving team performance.
• Collaborated with multidisciplinary teams to streamline patient care processes and enhance service delivery.
• Analyzed medication utilization patterns, identifying opportunities for cost reduction and improved outcomes.
• Established quality assurance measures, driving continuous improvement in pharmacy services.
• Managed personnel-related issues such as hiring, training, scheduling, performance evaluations, and disciplinary actions to maintain a high-performing pharmacy workforce.
• Evaluated clinical protocols and pathways involving pharmacotherapy options in collaboration with medical staff members to ensure alignment with best practices.
• Promoted employee engagement and professional development by providing regular feedback, recognition, and opportunities for growth within the pharmacy team.
• Collaborated with interdisciplinary teams to optimize patient care plans, ensuring appropriate medication use and treatment adherence.
• Established strong relationships with healthcare providers to facilitate timely communication regarding medication-related concerns or issues affecting patient care outcomes.
• Enhanced formulary management strategies through periodic review and optimization of available medications offered within the organization''s drug formulary system.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Developed policies and procedures for effective pharmacy management.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Removed trash and straightened counters to keep pharmacy area clean and neat.

• Collaborated with healthcare teams to optimize patient medication management and therapeutic outcomes.
• Mentored pharmacy staff on best practices for prescription verification and patient counseling techniques.
• Implemented process improvements that enhanced workflow efficiency within pharmacy operations.
• Conducted regular audits of medication storage areas to maintain inventory accuracy and drug safety standards.
• Evaluated clinical data to support evidence-based medication therapy management for diverse patient populations.
• Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
• Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
• Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
• Supervised compounding activities, ensuring accuracy in preparation of custom medications according to physician specifications.
• Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
• Received and accurately processed written prescriptions from customers using medical computer system.
• Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
• Regularly stocked shelves, rotated stock and checked for expired medications.
• Properly compounded and dispensed medications as prescribed by doctors and dentists.
• Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
• Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
• Correctly completed pharmacy daily and weekly reports.
• Hand counted controlled medications, measured liquids and reconstituted antibiotics.

Pre-pharmacy at University of Nebraska, Kearney NE. MInor in biology.