Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Work Availability
Work Preference
Interests
Timeline
Generic

Michael Miyazaki Nguyen

San Leandro,CA

Summary

Case Manager with four years of experience in housing navigation and case management for homeless populations in Alameda County, including those facing chronic homelessness and survivors of domestic violence. Proven track record of assisting individuals and families in accessing essential community resources such as CalFresh and Medi-Cal through service at Davis Street Community Center. Holds a Master's in Medical Sciences with a strong background in clinical and research settings, focusing on mental health and substance abuse disorders alongside co-morbid medical conditions.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Basic Needs Volunteer

Davis Street Community Center
San Leandro, CA
03.2023 - Current
  • Serving over 200 families weekly through the Basic Needs Department in San Leandro.
  • Improved inventory control to reduce food waste and spoilage, and organized donations to help distribute clothing, shoes, and toiletries for clients.
  • Helped distribute school supplies, shoes, and holiday baskets as well as intake and sort over 20,000 pounds of non-perishable food for the Stamp Out Hunger Drive in 2023-2025 and Back to School Program.

Adeline Respite Case Manager / Site Monitor

Lifelong Medical Care
Berkeley, California
03.2020 - 12.2022
  • Practiced Case Management at a newly established Medical Respite program at Lifelong Medical Care.
  • Dealt with chronic homeless individuals recently discharged from hospitals needing short term respite care services to decrease the burden of repeated admissions or ER visits for chronic health conditions such as renal insufficiency, diabetes, and substance abuse disorders.
  • Connected individuals with social services including mental health, substance abuse treatment, primary care prevention, housing navigation, alongside with job counseling.
  • Started "daily rounds" to improve program effectiveness and communication by reviewing case notes, overnight events with site monitors, and review upcoming appointments with all members of staff at the start of every workday.

Americorps VISTA member

Safe Passages
Oakland, California
09.2019 - 09.2020
  • Volunteered through the Americorps program at the Union City Family Resource Center at Cesar Chavez Middle School in the New Haven Unified School District.
  • Guided a cohort of several students (5th-8th grade) in the Elev8 Americorps program tutoring in various subjects to improve student literacy and math skills.
  • Supervised students in the after-school program, preparing daily activities including Health and Wellness education for up to 15 various age-group students.

Tutor and Sat Instructor

Achieve Learning Resource Center
Oakland, California
10.2017 - 08.2020
  • Non-profit instructor for SAT/ACT preparation for College Entrance Exams and Tutor for Advanced Placement Courses such as Calculus AB, Chemistry, and Biology.
  • Taught several SAT courses in both online and in-person settings with up to 20 students per class for low-income families and students helping improve their chances to obtain higher education.

Housing Navigator Specialist

Bay Area Community Services
Oakland, CA
09.2017 - 11.2019
  • Performed intake screenings for the BACS Housing Resource Center for Alameda County's Coordinated Entry System. Guided individuals who were chronically homeless/unstable housing to transitional housing with supportive services, emergency shelters, and short-term housing.
  • Practiced Case Management for clients under the Housing First Initiative, prioritizing clients entrance to stable housing, alongside receiving mental and physical healthcare support, and job placement.
  • Facilitated in the placement of dozens of individuals and families into supportive transitional housing and low-income subsidized housing.

Education

Bachelor of Science - Biological Sciences, Minor in Computer Science

University of California At Davis
Davis, CA

Master of Science - Medical Sciences

Boston University School of Medicine
Boston, MA

Skills

  • Communication and Interpersonal Skills: Active Listening, Empathy, Rapport Building
  • Problem Solving and Critical Thinking Skills
  • Assessment: Developing Care Plans based upon clients needs and goals
  • Client Interviews, Case Management, and Housing Navigation Documentation and Case Note Writing
  • Client Management Systems: Monitoring Progress, Goals, Documents in CMS systems such as HMIS
  • Electronic Health Record Systems: Writing Case Notes and Medical Histories in EPIC, eClinicalWorks, VA EHR
  • Computer Programming Skills, Debugging, QA, IT, Computer Hardware, AI Software
  • ACLS, BLS, and First Aid, Narcan (Naloxone) Administration

Certification

  • ACLS, BLS, and First Aid Certification

Languages

Japanese
Native/ Bilingual

Affiliations

  • Brazilian Jujitsu Practitioner 2019-2021, 2025 - present
  • Intermediate Distance Running 5k/10k / Hiking 2019-present

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Salary Range

$45000/yr - $100000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave

Interests

Brazilian JuiJitsu

Running

Hiking

Conservation

Democracy

Timeline

Basic Needs Volunteer

Davis Street Community Center
03.2023 - Current

Adeline Respite Case Manager / Site Monitor

Lifelong Medical Care
03.2020 - 12.2022

Americorps VISTA member

Safe Passages
09.2019 - 09.2020

Tutor and Sat Instructor

Achieve Learning Resource Center
10.2017 - 08.2020

Housing Navigator Specialist

Bay Area Community Services
09.2017 - 11.2019

Bachelor of Science - Biological Sciences, Minor in Computer Science

University of California At Davis

Master of Science - Medical Sciences

Boston University School of Medicine

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