Michael P. Shoush
Kansas City,MO
Summary
Knowledgeable Risk Manager equipped with strategic planning and program leadership abilities honed in [Type] industry environments. Establishes strong and successful policies to mitigate risk at each level and establish clear procedures for assessments, prevention and containment. Familiar with regulatory requirements to maintain strict controls.
Results-driven [Job Title] bringing proven skills in administering [Type] risk management programs. Effective in training team members to proactively identify and highlight potential risks. Dedicated to long-term risk management by building strong internal protocols and instilling culture of responsibility and attentiveness.
Conscientious [Job Title] with expertise in creating comprehensive financial plans tailored to meet individual needs. Knowledgeable on wide range of investment options and strategies to maximize financial security. Uses excellent understanding of markets, financial products and taxes to provide best advice and guidance to clients.
Personable candidate committed to helping clients meet financial goals. Extensive experience developing and implementing investment strategies tailored to clients' individual needs and objectives. Passionate about providing sound financial advice and helping clients reach financial goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Client Risk Advisor
HUB International Limited
04.2021 - 12.2023
- Enhanced client satisfaction by providing comprehensive risk assessments and tailored insurance solutions.
- Streamlined the risk evaluation process for improved efficiency and accuracy in identifying potential exposures.
- Collaborated with underwriters and carriers to negotiate optimal coverage terms for clients, resulting in increased customer retention.
- Developed strong relationships with key stakeholders, ensuring seamless communication throughout the risk advisory process.
- Implemented innovative strategies to monitor industry trends and identify emerging risks affecting clients'' financial security.
- Monitored regulatory changes affecting the insurance industry, ensuring compliance with applicable laws while maintaining flexibility in product offerings.
- Evaluated existing coverage plans for gaps or redundancies, ultimately optimizing policies for maximum protection at minimal cost to clients.
- Provided ongoing support during claims processing, advocating for fair settlements on behalf of clients when disputes arose with insurers.
- Cultivated a strong referral network within the community, leading to increased new business opportunities and enhanced brand reputation.
Personal Lines Broker/Agent
KC Insurance Group
01.2018 - 04.2021
Sales Representative; On-Premise
Major Brands
06.2017 - 01.2018
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
General Manager of Operations
Rader Hospitality Company, LLC
01.2016 - 06.2017
Education
Business Administration And Management
Columbia College
Columbia, Missouri05.2016
Associate of Arts - Business Administration
Moberly Area Community College
Columbia, Missouri05.2012
High School Diploma -
Kirksville Sr. High School
Kirksville, Missouri05.2009
Skills
- Conflict Resolution
- Personal Lines Insurance Product Knowledge
- Client Relationship Management
- Risk Assessment Expertise
- Risk Mitigation
- Underwriting Acumen
- Client Empathy & Solution
- CRM Software
Accomplishments
Rookie of the Year- 2018
Certification
State of Missouri Insurance License-Missouri Department of Commerce & Insurance: Credential ID: MO-8436254
State of Kansas Insurance License-Kansas Insurance Department:
Credential ID: KS-18705024
Timeline
Private Client Risk Advisor
HUB International Limited
04.2021 - 12.2023
Personal Lines Broker/Agent
KC Insurance Group
01.2018 - 04.2021
Sales Representative; On-Premise
Major Brands
06.2017 - 01.2018
General Manager of Operations
Rader Hospitality Company, LLC
01.2016 - 06.2017
Business Administration And Management
Columbia College
Associate of Arts - Business Administration
Moberly Area Community College
High School Diploma -
Kirksville Sr. High School
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