Michael "Pete" Lilly
Montville,ME
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCES MANAGER
GENESIS HEALTHCARE
01.2022 - Current
- Talent management (which includes interviewing and hiring), training and development, payroll, compliance, and workplace safety
- Responsible for leave of absence and workers compensation filings
- Leader of staff development, recognition and engagement programs, and promoting community stewardship.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
SERVER/SHIFT MANAGER
THE HOOT
04.2020 - Current
- Communication, time management, customer service/satisfaction and interpersonal skills along with multitasking all while enhancing and ensuring positive guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Explained menu items and suggested appropriate options for food allergy concerns
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
SPECIAL EDUCATION TEACHER
RSU 3/ Mount View HS: RSU 71/ Ames Elementary
08.2019 - 01.2022
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Taught students across multiple classifications and degrees of special needs.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Led activities that developed students' physical, emotional and social growth.
SENIOR SALE ASSOCIATE
BANK OF AMERICA
04.2018 - 08.2019
- Customer service, resolving complaints and educating customers regarding products and services, thorough review of accounts using multiple systems and databases, capitalizing on sales opportunities with multiple products and services; including credit cards, bank accounts, and business/mortgage loans.
Education
Associate of Business Administration - Business Administration And Management
MANAGEMENT, WESTERN GOVERNORS UNIVERSITY
SALT LAKE CITY, UT2015
MANAGEMENT/APPLIED SCIENCE - IT
John Tyler Community College
Chester, VA2012
Skills
- Communication
- Leadership Experience
- Teamwork and Collaboration
- Analytical and Problem-Solving Skills
- And retention liaison
- Workforce Improvements
- File and Records Management
- Benefits and Compensation Management
- Human Resources Operations
- Talent Management
- Equal Opportunities Facilitation
- Training and Development
- Employee Morale Management
- Employee Feedback and Recognition
- Employee Engagement Strategies
Certification
- Certified Residential Medication Aide
Timeline
HUMAN RESOURCES MANAGER
GENESIS HEALTHCARE
01.2022 - Current
SERVER/SHIFT MANAGER
THE HOOT
04.2020 - Current
SPECIAL EDUCATION TEACHER
RSU 3/ Mount View HS: RSU 71/ Ames Elementary
08.2019 - 01.2022
SENIOR SALE ASSOCIATE
BANK OF AMERICA
04.2018 - 08.2019
Associate of Business Administration - Business Administration And Management
MANAGEMENT, WESTERN GOVERNORS UNIVERSITY
MANAGEMENT/APPLIED SCIENCE - IT
John Tyler Community College
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