Michael R. Lincoln

• Generated leads through cold calling and networking activities.
• Advised customers on best practices for product usage and maintenance procedures.
• Conducted product demonstrations at conferences, meetings, and seminars.
• Performed market research to identify sales opportunities and assess customer needs.
• Analyzed customer data to create targeted campaigns that enhanced loyalty and retention.
• Achieved quota consistently from May to December 2024.
• Received President's Club Honorable Mention within six months of tenure.

• Managed on- and off-premise accounts within Texas market, including Spec's and Silver Eagle.
• Successfully sourced new sales opportunities through effective inbound lead follow-up.
• Utilized cold calling and networking strategies to enhance product and service sales.
• Established and nurtured relationships with executives and business owners in the industry.
• Achieved over $1M in total sales by opening new accounts over past years.
• Surpassed 100% of sales quota in Q1-Q3 of 2024.
• Ranked among top three performers for all quarters in 2023.
• Attained 100% of quota within first month of hire, exceeding 150% in second month.

• Designed specialized drink menu with classic and innovative drinks, prices, and nonalcoholic beverages.
• Analyzed sales data to identify trends in customer preferences for product selection or promotional strategies.
• Created and implemented beverage menus for all restaurant outlets, including cocktails, beer, wine and non-alcoholic options.
• Delegated work to staff, setting priorities and goals.
• Designed marketing campaigns aimed at increasing awareness of the venue's beverage program among target audiences.

Directed staff scheduling and daily assignments to enhance productivity.

• Optimized profits by controlling food, beverage, and labor costs.
• Maintained appropriate staffing levels during peak periods through effective schedule preparation.
• Oversaw supervisor training to strengthen leadership and customer service capabilities.
• Coordinated promotional activities, including happy hour specials and seasonal drink menus.
• Resolved customer complaints professionally to uphold positive guest relationships.
• Managed daily restaurant operations, focusing on scheduling, budgeting, and inventory control.
• Supervised staff training in customer service, food handling, and safety protocols.

• Managed Territory of Rockland, Orange, and Westchester county, along with Southern Connecticut.
• Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales.
• Educated clients on product benefits and provided demonstrations.
• Scheduled appointments with medical professionals to sell specific products.
• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.

• Educated homeowners on solar energy benefits, including potential savings and environmental impacts.
• Achieved over $250,000 in sales from Q1 to Q3.
• Ranked 2nd among employees for total sales volume.
• Conducted 35-40 cold calls daily to generate leads.
• Promoted to mentor within six months of hire, enhancing team performance.
• Coached sales representatives on effective communication techniques for improved client engagement.