Michael S. Davison
Haines City,Fl
Summary
Dynamic professional with extensive experience at Walt Disney World Resorts, specializing in management collaboration and effective troubleshooting techniques. Achieved significant improvements in resource estimation accuracy, directly contributing to enhanced customer satisfaction. Proficient in HVAC systems and stakeholder engagement, consistently delivering innovative solutions while fostering strong team collaboration.
Overview
8
8
years of professional experience
Work History
Plan Work Specialist
Walt Disney World Parks and Resorts
Orlando, FL
06.2022 - Current
- Utilize current standards and business practices to schedule resources for all assigned tasks.
- Forecast and estimate the required resources for all assigned tasks, including scope, duration, craft, shift, and planned labor.
- Administer job plans to ensure precise and detailed instructions supporting relevant work orders.
- Procure materials promptly by submitting appropriate P.O. requests.
- Identify issues requiring the development of strategies for resolution using reports.
- Collaborate with stakeholders throughout planning and scheduling to enhance resource estimation accuracy.
HVAC Area Mechanic
Walt Disney World Parks and Resorts
Orlando, FL
08.2021 - 06.2022
- Conducted maintenance and operational procedures for all phases of plumbing, HVAC, kitchen equipment, and refrigeration work.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Performed routine checks on various components of the system such as contactors, relays and solenoids.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Co-Owner/Driver
Davison Transport & Towing, LLC
08.2020 - 08.2021
- Operated a 4-car hauler transporting vehicles across various regions in Florida.
- Loaded and unloaded vehicles at various sites.
- Delivered outstanding customer service ensuring client satisfaction and repeat business.
- Identified opportunities for more effective business operations.
Plan Work Specialist
Walt Disney World Parks and Resorts
Orlando, FL
03.2020 - 04.2020
- Training
Working Foreman
Walt Disney World Parks and Resorts
07.2017 - 03.2020
- Supervised engineering cast members on the second shift across various trades.
- Collaborated with Duty Manager to resolve guest issues.
- Worked collaboratively with all trades within the Engineering Department, including electrical, mechanical, kitchen, plumbing, and carpentry.
- Ensured prompt reply to all guest requests, driving company performance.
- Generated and allocated planned, unplanned, and preventive maintenance tasks to various trades.
- Partnered with Planned Work Specialist and Managers to arrange materials, specialty tools, equipment, and Cast Members for planned work.
- Coordinate with vendors and contractors to assess work areas.
- Issue regular turnover summaries.
Education
HVAC/REFRIGERATION TECHICIAN WITH PLC -
PROFESSIONAL TECHNICAL INSTITUTION
01-2004
Skills
- Management collaboration
- Troubleshooting techniques
- High reach operation
- HotSOS
- Maximo
- PowerApps
- VING Symon
- Bilingual
- Customer service
- Communication skills
- Effective listener
- Effective Feedback Adaptation
- Analytical thinking
- HVAC systems
- Strong Competence in Microsoft Office Applications
- Stakeholder engagement
- Team collaboration
- Documentation management
Timeline
Plan Work Specialist
Walt Disney World Parks and Resorts
06.2022 - Current
HVAC Area Mechanic
Walt Disney World Parks and Resorts
08.2021 - 06.2022
Co-Owner/Driver
Davison Transport & Towing, LLC
08.2020 - 08.2021
Plan Work Specialist
Walt Disney World Parks and Resorts
03.2020 - 04.2020
Working Foreman
Walt Disney World Parks and Resorts
07.2017 - 03.2020
HVAC/REFRIGERATION TECHICIAN WITH PLC -
PROFESSIONAL TECHNICAL INSTITUTION
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