Michael Sampson
Merrillville,IN
Summary
Hardworking job-seeker with strong organizational skills eager to secure entry-level Property and Causality Agent position with David Ber's GEICO Agency. Ready to help the team achieve company goals while building successful relationships with customers using individually tailored solutions.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Account Manager
Pam Ridings State Farm
11.2023 - 01.2024
- Answering phones, taking payments, reviewing billing statements with the insured
- Updating address's, lienholder information, entering in replacement vehicles and quoting
- Making changes to coverage as requested, example would be adding the state minimums for Uninsured/Underinsured or suspending coverage for the winter
- Going over premium increases/decreases with the insured parties.
Inside Sales Representative
DirectBuy
01.2016 - 05.2023
- Answered customers' questions regarding products, prices, and availability
- Maintained knowledge of available products to best serve customers and maximize sales potential
- Determined needs, delivered solutions, and overcame objections through consultative selling skills
- Gained perspective buyer's trust by demonstrating compelling, persuasive and composed professional demeanor
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Used CRM software to maintain detailed contact logs and account records.
Shift Manager
CVS CareMark
07.2014 - 12.2015
- Trained and mentored new employees to maximize team performance
- Kept employees operating productively and working on task to meet business and shoppers needs
- Cooperated with coworkers to improve the shopping experience and manage storefront.
Dairy Manager
WiseWay/Strack & Van Til
10.2005 - 07.2014
- Restocked cases with new merchandise and removed expired items for proper disposal
- Answered questions from customers and discussed new products placed in dairy cases
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
Overnight Manager
Safeway/Carrs
01.1991 - 08.2005
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction
- Supervised personnel working overnight in Grocery Department to support safe operation and maximize productivity efficiencies
- Built constructive working relationships to aid staff loyalty, motivation and productivity
- Created nightly shift task lists to assign duties to each employee.
Education
Vocational School Certificate or Other Post-Secondary Certificate -
A.D Banker & Company
09.2023
Advanced Computer Aided Project Admin -
Charter College
04.1994
Computer Aided Design and Drafting -
Charter College
12.1993
General Studies -
University of Alaska, Anchorage
05.1992
Skills
- Data Entry
- Issue Resolution
- Product and Service Sales
- Analytical Problem Solver
- Verbal and Written Communication
- Phone and Email Etiquette
Certification
Property & Causality License State of Indiana 9/2023
References
Joseph Orosz, Jr., Insurance Agent David Ber Geico Agency 219-689-4559
Don Schoenbeck, Project Manager Nitco 219-996-0216
Timeline
Account Manager
Pam Ridings State Farm
11.2023 - 01.2024
Inside Sales Representative
DirectBuy
01.2016 - 05.2023
Shift Manager
CVS CareMark
07.2014 - 12.2015
Dairy Manager
WiseWay/Strack & Van Til
10.2005 - 07.2014
Overnight Manager
Safeway/Carrs
01.1991 - 08.2005
Vocational School Certificate or Other Post-Secondary Certificate -
A.D Banker & Company
Advanced Computer Aided Project Admin -
Charter College
Computer Aided Design and Drafting -
Charter College
General Studies -
University of Alaska, Anchorage
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