Michael Sean Nichols
Indianapolis,IN
Summary
Dynamic Salon Owner/Operator and Stylist with a proven track record at Michael Sean Salon and various prestigious venues. Excelled in enhancing customer retention through top-notch service and mastery in hair styling techniques. Demonstrated exceptional industry trend awareness and relationship-building skills, significantly increasing client base as a Business Development Manager at Rowland Design. Classes include: advanced cutting, color technique, time management, conflict resolution and leadership.
Overview
23
23
years of professional experience
Work History
Salon Owner/Operator
Michael Sean Salon
11.2011 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Stylist
Various
02.2005 - 11.2011
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
Business Development Manager
Rowland Design
05.2002 - 02.2005
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
Empire Beauty School
Indianapolis IN01-2005
Bachelor of Arts - Journalism And Political Science
Indiana University
Bloomington IN05-1995
Skills
- Hair styling techniques
- Health and safety
- Industry trend awareness
- Hygiene standards
Timeline
Salon Owner/Operator
Michael Sean Salon
11.2011 - Current
Stylist
Various
02.2005 - 11.2011
Business Development Manager
Rowland Design
05.2002 - 02.2005
Empire Beauty School
Bachelor of Arts - Journalism And Political Science
Indiana University
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