Hi, I’m
Michael Shields Minor
Lakeland,USA
Summary
Organized and detail-oriented professional with over 10 years of customer service experience, complemented by 6+ years in automotive repair and diagnostics. Adept at multitasking, problem-solving, and learning new technologies quickly. A proven team player and self-starter who thrives in fast-paced environments while maintaining a commitment to quality and efficiency.
Overview
13
years of professional experience
1
Certification
Work History
Skaggs Inc., LLC
Contractor
09.2022 - 11.2024
Job overview
- Assessed daily workloads and prepared tools and materials for job sites
- Performed precise measurements to calculate material requirements and plan repairs
- Delivered high-quality handyman and contracting services with a focus on customer satisfaction
Tobias Automotive
Automotive Technician
02.2016 - 09.2022
Job overview
- Diagnosed and repaired vehicles with precision and efficiency, ensuring customer safety and satisfaction
- Managed inventory and sourced parts from trusted suppliers to maintain optimal shop operations
- Supervised daily shop operations, including workload assessments and tool maintenance
Marco’s Pizza
Delivery Driver & Cashier
07.2013 - 12.2017
Job overview
- Processed and fulfilled customer orders via phone, walk-ins, and online platforms
- Delivered orders efficiently, ensuring accurate transactions and positive customer experiences
- Maintained store cleanliness, managed tills, and prepared food supplies for daily operations
Hess
Cashier
01.2012 - 07.2012
Job overview
- Managed cash handling, including till reconciliation at the end of shifts
- Ensured compliance with regulations for alcohol and tobacco sales
- Maintained store cleanliness and stocked inventory to enhance customer satisfaction
Education
Polk State Community College
2 Years of College
Certified Automotive Technician from ASE Certified in Brakes
Lake Gibson Senior High School
High School Diploma
01.2010
Skills
- Customer service experience
- Automotive repair
- Diagnostics expertise
- Contracting services
- Handyman services
- Proficiency in repair tools
- Proficiency in diagnostic equipment
- Proficiency in power tools
- Organizational abilities
- Multitasking abilities
Certification
- Brakes Certification (A5) - National Institute for Automotive Service Excellence.
Timeline
Contractor
Skaggs Inc., LLC
09.2022 - 11.2024
Automotive Technician
Tobias Automotive
02.2016 - 09.2022
Delivery Driver & Cashier
Marco’s Pizza
07.2013 - 12.2017
Cashier
Hess
01.2012 - 07.2012
Certified Automotive Technician from ASE Certified in Brakes
Polk State Community College
2 Years of College
Lake Gibson Senior High School
High School Diploma
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