Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Steve Chavarria

Vallejo,CA

Summary

Results-driven Field Service Technician with over 12 years of experience at Coca-Cola, specializing in equipment installation, maintenance, and customer support. Known for strong problem-solving skills, attention to detail, and commitment to safety and efficiency. Proven ability to work independently or as part of a team, with a track record of training new employees and consistently exceeding performance expectations. Adept at troubleshooting mechanical systems and ensuring optimal equipment functionality in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Fountain Installer

Reyes Coca-Cola
Benicia, CA
06.2017 - Current
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Observed field safety protocols to prevent injuries and accidents.
  • Communicated with vendors, upper management and peers.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Handled telephone support calls to determine issues and provide solutions.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Wrote detailed service reports describing work completed, issues and recommendations.

Fountain Apprentice

Coca Cola Refreshment
Benicia, CA
05.2016 - 06.2017
  • Assisted senior technicians with installing and removing Coca-Cola fountain equipment, including carbonators, CO₂ tanks, BIB pumps, syrup lines, and regulators.
  • Supported setup and breakdown of beverage systems by helping with basic plumbing and electrical connections.
  • Maintained tools, organized equipment, and ensured job sites were clean and safe.

Reset Representive

Coca Cola Refreshment
Benicia, CA
03.2013 - 05.2016
  • Routinely completed inventory, supply orders and restocked supplies.
  • Transported Coca Cola merchandise from racks, shelves and vehicle. Designed displays to make the store experience interactive and engaging.
  • Assisted in gathering and moving materials and equipment for the assigned displays.

Education

High School Diploma -

People's High School
2012

Skills

  • Responsible and reliable
  • Equipment installation
  • Excellent problem solver
  • Strong attention to detail
  • Heavy Lifting
  • Strong communication skills
  • Working independently
  • Operation and maintenance expert
  • Assembly and installation
  • Component repairs
  • Logical and perceptive
  • Equipment calibration
  • Following safety practices
  • Troubleshooting and diagnostics
  • Vehicle Maintenance
  • Microsoft Windows and Office

Accomplishments

  • Successfully mentored and trained over 10 new hires, improving onboarding efficiency and safety compliance.
  • Reduced equipment failure rate by 25% through thorough final inspections and proactive maintenance.
  • Maintained a spotless driving record while managing daily routes in a company vehicle for over 7 years.
  • Recognized for outstanding customer service and consistently positive client feedback on service visits.
  • Played a key role in large-scale Coca-Cola unit installations across Northen California, ensuring timely and accurate setups.

Timeline

Fountain Installer

Reyes Coca-Cola
06.2017 - Current

Fountain Apprentice

Coca Cola Refreshment
05.2016 - 06.2017

Reset Representive

Coca Cola Refreshment
03.2013 - 05.2016

High School Diploma -

People's High School

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