Overview
Work History
Education
Skills
Timeline
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Michael Valentin Trejo

San Jose,California

Overview

8
8
years of professional experience

Work History

Account Coordinator

Senju Comtek Corp.
03.2023 - Current
  • Updated internal databases with account information to maintain concise, clear records.
  • Facilitated weekly status reports, project documentation and client billing.
  • Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
  • Prepared, filed and retrieved sales-related documents such as contracts.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Asked appropriate open-ended questions to discover customers' needs and requirements.

US Bank
07.2022 - 12.2022
  • Transaction processing in an effective and timely manner
  • Data entry
  • Researched exceptions and escalated issues to management as appropriate
  • Answering the phones and email correspondence
  • Performed data perfection/data entry on deposit transactions that require correction,
  • Filed/retrieved items as needed

RonTonkin Toyota
01.2022 - 07.2022
  • Scheduled customers using TimeHighway online system
  • Checked In / Out Loaner Vehicles
  • Had proactive outbound service scheduling for over 75 appointments per day
  • Answered the phones and email correspondence

Elephants Delicatessen
07.2015 - 08.2021
  • Prepared and managed daily food orders
  • Processed and cooked up to 300 pounds of vegetables per day, ensuring timely and accurate delivery windows to provide outstanding dish quality
  • Designated and coordinated tasks between prep cooks to optimize efficiency
  • Cross trained new employees on Elephants’ recipes and proper techniques in the kitchen

Portland Community College
06.2019 - 08.2019
  • Biographicaldata in Banner, and sent notices for overdue payments
  • Timely fashion to keep accounts up to date
  • Reconcile accounts and cash collections for daily till closing procedures

Education

General Associates Degree -

Portland Community College

Skills

  • Skills and Certifications
  • Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint)
  • Management and Troubleshooting for PCs IT Certificatation
  • Oregon Food Handlers Card and Management Food Handlers Card

Timeline

Account Coordinator

Senju Comtek Corp.
03.2023 - Current

US Bank
07.2022 - 12.2022

RonTonkin Toyota
01.2022 - 07.2022

Portland Community College
06.2019 - 08.2019

Elephants Delicatessen
07.2015 - 08.2021

General Associates Degree -

Portland Community College
Michael Valentin Trejo