Michael Valentin Trejo
San Jose,California
Overview
8
8
years of professional experience
Work History
Account Coordinator
Senju Comtek Corp.
Santa Clara, CA
03.2023 - Current
- Updated internal databases with account information to maintain concise, clear records.
- Facilitated weekly status reports, project documentation and client billing.
- Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
- Prepared, filed and retrieved sales-related documents such as contracts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Asked appropriate open-ended questions to discover customers' needs and requirements.
US Bank
07.2022 - 12.2022
- Transaction processing in an effective and timely manner
- Data entry
- Researched exceptions and escalated issues to management as appropriate
- Answering the phones and email correspondence
- Performed data perfection/data entry on deposit transactions that require correction,
- Filed/retrieved items as needed
RonTonkin Toyota
01.2022 - 07.2022
- Scheduled customers using TimeHighway online system
- Checked In / Out Loaner Vehicles
- Had proactive outbound service scheduling for over 75 appointments per day
- Answered the phones and email correspondence
Elephants Delicatessen
07.2015 - 08.2021
- Prepared and managed daily food orders
- Processed and cooked up to 300 pounds of vegetables per day, ensuring timely and accurate delivery windows to provide outstanding dish quality
- Designated and coordinated tasks between prep cooks to optimize efficiency
- Cross trained new employees on Elephants’ recipes and proper techniques in the kitchen
Portland Community College
06.2019 - 08.2019
- Biographicaldata in Banner, and sent notices for overdue payments
- Timely fashion to keep accounts up to date
- Reconcile accounts and cash collections for daily till closing procedures
Education
General Associates Degree -
Portland Community College
Skills
- Skills and Certifications
- Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint)
- Management and Troubleshooting for PCs IT Certificatation
- Oregon Food Handlers Card and Management Food Handlers Card
Timeline
Account Coordinator
Senju Comtek Corp.
03.2023 - Current
US Bank
07.2022 - 12.2022
RonTonkin Toyota
01.2022 - 07.2022
Portland Community College
06.2019 - 08.2019
Elephants Delicatessen
07.2015 - 08.2021
General Associates Degree -
Portland Community College