
Results-driven Team Lead with expertise in team leadership, supply chain management, and customer service excellence. Proven track record in enhancing operational efficiency and maintaining safety compliance to drive sales.
As the Team Lead (or Deli/Bakery Lead) I supervise hourly associates, ensuring high-quality food production, proper sanitation, and inventory accuracy to drive sales. I manage and lead the department in preparing, packaging, and merchandising products while upholding safety standards, training staff, and providing customer service.
Defined essential tasks and roles for team members to enhance productivity.
As a Hardlines Team Lead, I manage inventory, merchandising, and sales for departments like Sporting Goods, Hardware, Auto, and Crafts/Fabrics. I drive sales by directing associates on stocking, zoning, price changes, modular set updates (mods), and VizPick inventory management. Key duties include delivering high-level customer service, resolving issues, and maintaining safety standards.
Team Leadership: Supervises and trains associates, delegates tasks, and acts as the manager on duty to ensure sales floor standards are met.