Summary
Overview
Work History
Education
Skills
Certification
Timeline
Honors/Awards
Section name
Generic

MICHAEL W. KING

Monroe,OH

Summary

Customer acquisition professional with strong background in driving growth and optimizing client engagement. Proven expertise in developing and executing strategic marketing plans, leveraging data analytics, and enhancing customer journey touchpoints. Known for fostering team collaboration, adapting to evolving market dynamics, and consistently achieving targeted results. Skilled in lead generation, CRM management, and multi-channel marketing strategies. Reliable and adaptable with focus on delivering impactful outcomes.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Director of Customer Acquisition

Integrated Data Services
01.2024 - 09.2025
  • Developed and executed customer acquisition strategies to expand market presence.

Director of Data Analytics Operations

Integrated Data Services
02.2020 - 01.2024
  • Primary responsibility is to build and support a team of individuals who are on contract to provide direct PMRT EA support to their customers. This team initially started with just 1 employee. I grew the team to seven employees. Manage a team of five employees or more. In addition to the management and oversight of this customer specific analytics team, I also have responsibility as a PMRT SME with specific focus on the PMRT manpower capability. In addition, I am also responsible for the support of interface, architecture, audit discussions and business development. Ability to be a utility player. Subject matter expert with all the PMRT tools with a specific emphasis on both PMRT EA and SRM. Direct all PMRT interface, architecture, and audit discussions. Business development and contract implementation.

Product Design Lead

Integrated Data Services
07.2018 - 02.2020
  • General responsibilities for the support of all PMRT applications interfaces, architecture and audits. Lead responsibilities for the design, development, fielding, and testing of enterprise-wide capabilities and products. Recognized subject matter expert on government financial, acquisition, and sustainment processes and systems within the DoD sector. Currently supporting SAF/AQ and AFLCMC on several high-profile initiatives, including PMRT Enterprise Analytics (EA), Should Cost Tracking, Strategic Resource Management (SRM), and the Aircraft Availability Improvement Program (AAIP)
  • Major Accomplishments
  • Project lead for the testing, deployment and training of PMRT Enterprise Analytics
  • Project lead for the design, testing, deployment, and training of Strategic Resource Management (SRM)
  • Project lead for the design, testing, deployment, and training of the AFSC/LGMI CCARe Enhancements
  • Worked directly with AFLCMC leadership on the identification of numerous large-scale initiatives including Automation of the PEO Assignment Process, the Transition Support Plan (TSP), facility capacity planning/tracking, and the Air Force Aircraft Improvement Program

Senior Subject Matter Expert

Integrated Data Services
06.2013 - 06.2018
  • Responsible for supporting all PMRT application interfaces, security compliance, architecture, and audits. Recognized subject matter expert on government financial, acquisition, and sustainment processes and systems within the DoD sector. Currently supporting SAF/AQ and AFLCMC on several high-profile initiatives, including Depot Activation Tracking, Long Range Acquisition Forecasting (LRAF), Should Cost Tracking, the Workload Master List (WML) and Strategic Resource Management (SRM).
  • Major Accomplishments
  • Led and implemented the SAF/AQ’s Should Cost Tracking and Reporting capability.
  • Led and implemented SAF/AQ’s Depot Activation Tracking and Reporting capability
  • Led and implemented AFLCMC’s Workload Master List (WML)
  • Led and implemented AFLCMC’s Resource Identification Tool (RIT)
  • Designed SAF/AQ’s Long Range Acquisition Forecasting (LRAF) capability
  • Designed SAF/SB’s Small Business Tracking capability. (Implementation Pending)
  • Lead POC for AFLCMC’s Strategic Resource Management (SRM) initiative
  • Lead POC for all CCARe related interface, architecture, security, and compliance issues
  • Lead POC for Deploying/Training the new Enterprise Analytics capability (Implementation in progress)

AF CCARe PMO Liaison

Integrated Data Services
01.2011 - 05.2013
  • Responsible for assisting the Air Force CCARe PMO and SAF/AQXI with the oversight, management, and support of the CCARe Air Force-wide Contract, as well as the CCARe and Executive CCARe users in the field. Specific efforts focused on matters relating to program office support, portfolio management, certifications, compliance, security issues, interfaces, architecture, and CCARe subject matter expertise.
  • Major Accomplishments
  • Lead POC for all CCARe issues/matters for the Air Force
  • Oversight of all CCARe User group meetings for the Air Force
  • Lead POC for all CCARe related interface, architecture, security, and compliance issues

Director of Special Projects

Integrated Data Services
01.2008 - 12.2010
  • Responsible for working directly with SAF/AQ leadership on the future requirements and vision for CCARe and other SAF/AQ owned tools (SMART, IDCES, etc.). Responsible for working all certification, security, configuration management, compliance and interface issues related to CCARe. Recognized as the subject matter expert in Acquisition Management, Sustainment/Logistics Management, Financial Management, and Business Process Reengineering. Served as a member of the SAF/AQ Requirements Generation Team
  • Major Accomplishments
  • Lead POC for all CCARe related interface, architecture, security, and compliance issues

Regional Director

Integrated Data Services
07.2002 - 12.2007
  • Responsible for the management, oversight, and growth of the Midwest Region which included over 20 employees and spanned five states. Centralized and coordinated communication regarding the use of CCARe at all Air Logistics Centers. Acted as the IDS lead in communications with Air Force Material Command (AFMC). Served as a member of the IDS corporate leadership team responsible for setting corporate strategies, metrics, and goals.
  • Major Accomplishments
  • Implemented CCARe at Wright Patterson AFB, Robins AFB, Tinker AFB, Hill AFB, and Eglin AFB
  • Spearheaded several major enhancements to CCARe (Program Tool, Target Load, Address Requests, etc.)

Senior Systems Engineer

Tek Systems
01.2002 - 07.2002
  • Technical consultant supporting MSG/IL on the development, support, and integration of the GCSS architecture. Assisted participating organizations with their GCSS migration plans. Provided feedback on created Business Object Documents (BOD). Served as a liaison between MSG/IL and the rest of the AF on all GCSS compliance issues.
  • Major Accomplishments
  • Creation of several standard BOD templates that were incorporated into the OASIS standard library

Senior Consultant

Bearing Point
01.1998 - 12.2001
  • Technical/Project Lead responsible for requirements, design, data migration, quality assurance, training, CMM compliance and deployment of new financial management system. Responsible for the coordination and oversight of government acceptance testing. Served as the financial management Subject Matter Expert (SME) for all assigned projects.
  • Major Accomplishments
  • Lead POC for the standup of a new enterprise financial management system
  • Lead POC for CMM level 3 certification effort

Senior Systems Engineer

Electronic Data Systems
01.1997 - 01.1998
  • Project Manager responsible for upgrade/support of all department owned software and documentation. Served as a Department Release Project Manager Team Lead for process identification/improvement and CMM level 2 certification.
  • Major Accomplishments
  • Responsible for streamlining the nightly collections process for the General Motors Corporation
  • Identified several key process improvements that streamlined the development timeline and reduced system downtime.

Senior Software Engineer

Lexis/Nexis
12.1988 - 01.1997
  • Responsible for the design and coding of software to convert public record information from its raw format into the company’s proprietary database format. Developed new software processes (“HOT” VSAM) that revolutionized the way that large data driven projects were developed and operated/maintained. Served as the department representative on numerous internal committees addressing internal technical challenges (standardization, Y2K, 5DDB, etc.).
  • Major Accomplishments
  • Developed cutting edge process for updating large amounts of data with minimal impact to computing resources
  • Expanded Public record access to real estate and personnel data

Education

Bachelor of Science - Computer Science

University of Pittsburgh
Pittsburgh, PA
01.1988

Skills

  • Negotiation tactics
  • Competitor analysis
  • Teamwork and collaboration
  • Problem-solving
  • Team leadership
  • Business development and planning
  • Data analytics

Certification

Security + (2013)

Timeline

Director of Customer Acquisition

Integrated Data Services
01.2024 - 09.2025

Director of Data Analytics Operations

Integrated Data Services
02.2020 - 01.2024

Product Design Lead

Integrated Data Services
07.2018 - 02.2020

Senior Subject Matter Expert

Integrated Data Services
06.2013 - 06.2018

AF CCARe PMO Liaison

Integrated Data Services
01.2011 - 05.2013

Director of Special Projects

Integrated Data Services
01.2008 - 12.2010

Regional Director

Integrated Data Services
07.2002 - 12.2007

Senior Systems Engineer

Tek Systems
01.2002 - 07.2002

Senior Consultant

Bearing Point
01.1998 - 12.2001

Senior Systems Engineer

Electronic Data Systems
01.1997 - 01.1998

Senior Software Engineer

Lexis/Nexis
12.1988 - 01.1997

Bachelor of Science - Computer Science

University of Pittsburgh

Honors/Awards

Special Recognition, Mobility Wing (2003), Special Recognition, Mobility Wing (2004), Team of the quarter, Reconnaissance Wing (2005), Certificate of Appreciation, US Air Force (2013)

Section name

  • Security Clearance: Secret
  • Total # of Years with IDS: 23.5 years
  • Total # of Years of Relevant Experience: 35 years

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