Michael Winter
Gervais
Summary
With my experience in various customer service related fields, I've developed the skills necessary to foster a welcoming and instructive environment to perform the tasks set out for me. I've had extensive experience with managing the daily applications that comes with running a business, and have pursued a dream of mine by becoming a police officer. I'm currently driving a semi-truck, but am looking to get back into the field of work that provided the foundation of my experience.
Overview
14
14
years of professional experience
Work History
Truck Driver
Central Oregon Trucking Company
Redmond, OR
07.2024 - Current
- Transported goods across local routes while adhering to safety regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with operational standards.
- Maintained accurate delivery logs, documenting mileage, fuel use, and delivery times consistently.
- Communicated effectively with dispatchers to optimize route efficiency and address any issues promptly.
Truck Driver
Swift Transportation
Troutdale, OR
05.2023 - 07.2024
Police Officer
City of Salem
Salem, OR
02.2022 - 02.2023
- Responded to emergency calls, providing timely assistance and ensuring public safety.
- Conducted thorough investigations of crimes and incidents, compiling detailed reports for further action.
- Collaborated with community members to build trust and enhance public relations initiatives.
Store Manager
Starbucks
Oregon
01.2012 - 02.2023
- Led daily operations, ensuring compliance with health and safety standards.
- Managed inventory levels, optimizing stock replenishment processes to reduce waste.
- Trained and mentored team members, fostering a culture of excellence and customer service.
- Implemented sales strategies that enhanced store performance and customer engagement.
- Analyzed sales data to identify trends, driving informed decision-making for product offerings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ01-2023
Skills
- Multitasking and organization
- Problem-solving
- Human relations
- Outstanding communication skills
- Relationship building and management
- Attention to detail
- Team collaboration
- Active listening
Timeline
Truck Driver
Central Oregon Trucking Company
07.2024 - Current
Truck Driver
Swift Transportation
05.2023 - 07.2024
Police Officer
City of Salem
02.2022 - 02.2023
Store Manager
Starbucks
01.2012 - 02.2023
Bachelor of Science - Criminal Justice
Arizona State University