Michaiah McIntosh
Hockley,TX
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detail-oriented professional with strengths in customer service, event planning, and social media promotion. Proven ability to engage guests and manage event logistics effectively.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
L and L Couples Retreat LLC
Cypress, Texas
07.2025 - Current
- Assisted customers with inquiries and resolved issues efficiently.
- Provided product information and guided customers through selections.
- Maintained a clean and organized workspace for optimal service flow.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Assistant Event Planner
Klassic Parties and More
Sacramento, CA
05.2024 - 08.2025
- Conducted site visits prior to an event in order to assess space requirements.
- Developed promotional materials for events, such as flyers, brochures and posters.
- Collaborated with marketing team on social media campaigns promoting upcoming events.
- Coordinated with vendors to ensure timely delivery of supplies for events.
- Greeted guests upon arrival at the event venue and provided them with necessary information.
- Assisted with the planning and coordination of events, including venue selection, catering arrangements and registration.
- Collected payments from clients and sponsors in a timely manner before the start of each event.
- Managed guest lists and maintained accurate records of attendees at each event.
Education
High School Diploma -
Cy-Fair High School
Cypress05-2026
Skills
- Travel Arrangements
- Registration management
- Social Media Promotion
- Detail Oriented
- Customer service
- Attention to detail
Affiliations
- Track and Field
Accomplishments
- Dual Credit program while in high school
Timeline
Customer Service Representative
L and L Couples Retreat LLC
07.2025 - Current
Assistant Event Planner
Klassic Parties and More
05.2024 - 08.2025
High School Diploma -
Cy-Fair High School
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