Michal Berg-Roseberry

• Conducted one-on-one coaching sessions with clients to discuss progress toward goals and strategies for improvement.
• Improved client self-sufficiency by approximately 30%, measured through progress in goal attainment.
• Led group sessions and encouraged discussion to improve results for individuals.
• Responded to crisis situations when severe mental health and behavioral issues arose.
• Kept pace with changes in research on diagnostic and treatment protocols to give the best possible support to clients.
• Tracked client progress through data analysis, identifying trends, and adjusting independence plans to improve success rates.

• Presented instructional material in an engaging manner to promote learning and understanding.
• Encouraged active participation among workshop attendees through open dialogue, interactive activities, and role-playing exercises.
• Developed and implemented fundraising approaches to raise money for cause.
• Developed innovative strategies for delivering content that addressed different learning styles.
• Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
• Researched current trends in the field to stay up-to-date on best practices related to facilitating workshops.
• Managed logistics associated with workshop preparation such as scheduling, reserving space, and ordering supplies.

Promoted From: Ra -> Lead RA -> Case Manager -> Supervisor

• Developed and implemented community engagement programs to foster a supportive living environment for residents.
• Responded promptly to emergency situations involving clients or staff members.
• Conducted weekly meetings with staff to review progress and discuss any issues or concerns.
• Provided guidance and support to staff regarding appropriate handling of difficult situations involving clients.
• Maintained detailed records of resident interactions, incidents, and program attendance.
• Oversaw recruiting, onboarding and training of Residential Assistant employees.