Michal Kissell
Needles,CA
Summary
Results-driven Kitchen Manager with expertise in food safety, inventory management, and staff training. Proven track record in streamlining kitchen operations and enhancing team performance.
Overview
12
12
years of professional experience
Work History
Kitchen Magnager
Topock 66 Spa & Resort
Topock, AZ
05.2019 - Current
- Supervised kitchen operations, ensuring compliance with health and safety regulations.
- Developed and implemented menu items, enhancing customer satisfaction and dining experience.
- Trained and mentored staff on food preparation techniques and service standards.
- Monitored inventory levels, coordinating orders to minimize waste and ensure availability.
- Streamlined food preparation processes, improving efficiency in service delivery.
Sales Associate
AutoZone
Needles, CA
02.2018 - 04.2019
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new associates on product knowledge and sales techniques to enhance team performance.
- Utilized point-of-sale systems for processing transactions and managing customer accounts accurately.
Loan Officer
New American Funding
Santa Ana, CA
03.2016 - 12.2017
- Evaluated loan applications, ensuring compliance with company policies and regulatory requirements.
- Collaborated with clients to assess financial needs and recommend appropriate loan products.
- Developed relationships with real estate agents, enhancing referral networks for new business opportunities.
- Conducted thorough credit analyses to determine borrower eligibility and risk assessment.
Server
Dennys Restaurant
Lake Forest, CA
02.2015 - 02.2016
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
- Coordinated with kitchen staff to ensure timely delivery of meals and accurate order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures to enhance team performance.
- Managed multiple tables efficiently, prioritizing tasks to optimize guest experience during peak hours.
Server/Cook
El Cortez Bar and Grill
Laguna Niguel, CA
02.2015 - 02.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation standards.
- Trained new servers on menu knowledge, service techniques, and restaurant protocols.
Deckhand
Carnival Cruise Lines
Long Beach, CA
07.2014 - 02.2015
- Operated deck machinery and equipment to ensure efficient vessel operations.
- Assisted in maintenance of safety protocols and emergency procedures on board.
- Collaborated with crew members to support guest services during port calls.
- Monitored environmental conditions to maintain safe working atmosphere on deck.
Sales Associate
Santa Catalina Island
Avalon, CA
07.2014 - 02.2015
- Implemented merchandising strategies to improve product visibility and drive sales growth.
- Monitored store cleanliness and organization, creating a welcoming environment for customers.
- Collaborated with team members to achieve daily sales goals and optimize operational workflows.
- Analyzed customer feedback to identify trends and recommend improvements to enhance service quality.
Education
High School Diploma -
Needles High School
Needles, CASkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Food preparation
- Staff training and development
Timeline
Kitchen Magnager
Topock 66 Spa & Resort
05.2019 - Current
Sales Associate
AutoZone
02.2018 - 04.2019
Loan Officer
New American Funding
03.2016 - 12.2017
Server
Dennys Restaurant
02.2015 - 02.2016
Server/Cook
El Cortez Bar and Grill
02.2015 - 02.2016
Deckhand
Carnival Cruise Lines
07.2014 - 02.2015
Sales Associate
Santa Catalina Island
07.2014 - 02.2015
High School Diploma -
Needles High School