Michal Lopez
Los Angeles,US
Summary
Sales, customer service, and inventory management are areas of expertise in which I excel. Dedication to achieving established targets and team goals consistently leads to success throughout my career. As a top performer, I have a proven track record of exceeding objectives. Strong mathematical aptitude and a flexible schedule drive my commitment to continuous learning, growth, and success in the industry. Critical thinking, problem-solving abilities, excellent planning, and organizational skills allow me to provide exceptional customer service. Professional background in retail sales, including experience in product placement and merchandising, demonstrates leadership, operational excellence, and organizational development skills necessary for success in this field. Expertise in cash handling and management further enhances goal achievement. Goal-oriented individual with strong problem-solving skills and a focus on customer satisfaction. Natural leadership abilities and proficiency in team building, merchandising, and time management consistently deliver positive and friendly experiences for both customers and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook / Cashier
Stouts Burgers and Beer
09.2023 - 08.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Security Guard Officer
C&C private security
04.2020 - 05.2022
- Interacted assertively but non-confrontationally with all levels of personnel and the general public.
- Assessed and deflected issues in emergency situations quickly.
- Was in charge of the premises, which included the daily entry and exit of up to [Number] employees and visitors.
- Kept a physical presence at the entrances and exits and carefully monitored the CCTV.
- Protected personal and company property from robbery, vandalism, and unauthorized entry.
- Used a handheld metal detector and other surveillance devices to screen individuals entering the facility.
Front End Associate
Walmart Supercenter
08.2019 - 05.2020
- Happily escort customer bought items to their vehicle assort pushing carts to a vestibule
- Assist in organizing store products quickly and neatly onto the aisles
Education
GED -
Learn4Life Murrieta - Innovation High School
San Diego, CA01.2018
Skills
- Sales
- Customer Service
- Inventory Management
- Mathematical Aptitude
- Flexible Schedule
- Critical Thinking
- Problem Solving
- Planning and Organizing
- Excellent Customer Service
- Retail Sales
- Product Placement
- Merchandising
- Leadership
- Operational Excellence
- Organizational Development
- Cash Handling
- Goal-oriented
- Skilled Problem Solver
- Customer-oriented
- Merchandising and Display Assembly
- Time Management
- Positive and Friendly
- Strong attention to safe food handling procedures
- Sanitation
- Supply Restocking
- Hospitality and service industry background
- Food presentation
- Maintenance
- Parts Replacement
- Tire Services
- Battery Services
- Exhaust Systems
- Sales
- Quality Assurance
- Gasket Installation
- Power Tools Operation
- Brake Systems
- Suspension Systems
- Workplace Safety
- Cooking
- Cleaning and organization
- Food handling
- Kitchen equipment operation and maintenance
- Sanitation Practices
- Contamination prevention
- Performance Improvement
- Allergen awareness
- New Hire Training
- Teamwork and Collaboration
- Organizational Skills
- Sound Mixing
- Team Collaboration
- System Troubleshooting
- Speaker placement
- Lighting Systems
- Strong verbal and written communication
- Audio -visual training
- Camera operation
- Excellent work ethic
- Low-voltage cabling
- Rigging Techniques
- Wireless Technologies
- Projection Systems
- Reliability
- Sound decision-making skills
- Equipment Troubleshooting
- Excellent Communication
- Concise time management
- Attentive to detail
- Power Distribution
- Problem-Solving
- Microphone placement
- Reliable and consistent
- New Technology Integration
- Equipment testing
- Wireless microphone systems
- Microphone Techniques
- Troubleshooting equipment
- Video Conferencing
- Lighting control
- Network configuration
- Multitasking
- Attention to Detail
- Results-Driven
- Cable organization
- Skilled in maintenance and organization
- Recording Techniques
- Problem-solving abilities
- Electrical Safety
- AV issue resolution
- Safety control
- Multitasking Abilities
- Audio mixing
- Structured cabling
- Audio recording
- Audio-Visual Integration
Certification
Food handlers
Timeline
Cook / Cashier
Stouts Burgers and Beer
09.2023 - 08.2024
Security Guard Officer
C&C private security
04.2020 - 05.2022
Front End Associate
Walmart Supercenter
08.2019 - 05.2020
GED -
Learn4Life Murrieta - Innovation High School
Food handlers
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