Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner/Operator
Resilience Home Designs
11.2022 - Current
Managed day-to-day business operations.
Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
Utilized various software programs, creating 3D models of design concepts.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Negotiated fees and contracts to reach mutually beneficial agreements with clients.
Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Reviewed contractor invoices, approving payments on acceptable work.
Collaborated with architects and subcontractors to devise cost-effective construction solutions.
Developed construction plans, schedules and budgets to achieve stakeholder objectives.
Used computer software to design construction plans and perform calculations.
Used personal expertise and craftsmanship to complete residential renovations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Fostered strong professional network and partnership building skills to connect with quality leads
Real Estate Agent
Smith and Associates Real Estate
01.2017 - 01.2023
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed $7.5+ Million in real estate transactions.
Communicated with clients to understand property needs and preferences.
Presented purchase offers to sellers for consideration.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Conducted comprehensive market analysis to identify opportunities for investors.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Reviewed and executed confidential documents, contracts and disclosures.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Project Manager/ Office Manager
Crossover Construction
09.2020 - 08.2022
Organized and updated databases, records and other information resources.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Observed safety regulations on job sites to minimize accidents.
Followed blueprints and diagrams to complete projects according to specifications.
Cultivated strong relationships with vendors and partners supporting administrative operations.
Identified opportunities to streamline processes and improve office operations and efficiency.
Created organized filing system to manage department documents.
Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Negotiated and executed contracts on behalf of department.
Implemented project management techniques to overcome obstacles and increase team productivity.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Created reports, presentations and other materials for executive staff.
Managed and motivated employees to be productive and engaged in work.
Real Estate Agent
Weichert Realtors
05.2015 - 02.2017
Advertised client properties through websites, social media, and real estate guides.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Developed and presented proposals to clients to raise awareness of potential real estate investments.
Coordinated appointments to show tenants and buyers prospective homes.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Senior Monitoring, Evaluation and Learning Specialist at USAID Bureau for Resilience, Environment, and Food Security (REFS), Center for ResilienceSenior Monitoring, Evaluation and Learning Specialist at USAID Bureau for Resilience, Environment, and Food Security (REFS), Center for Resilience