Michalah Davidson
New Castle ,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Financial industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Private Nanny
Self Employed
01.2010 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Licensed Personal Banker
STAR Financial Bank
05.2022 - 03.2023
- Cultivated strong customer relationships by providing tailored advice and services
Service Associate
First Merchants Bank
02.2019 - 03.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
Service Advisor
Dellen Automotive
08.2018 - 02.2019
- Maintained high customer satisfaction standards to meet or exceed targets
- Handled customer issues with confidence, using complex problem solving to provide effective resolution
Key Holder
O'Reilly Auto Parts
06.2016 - 08.2018
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
- Engaged with customers to build rapport and promote long-term loyalty for increased sales
Server
Montgomery's Steakhouse
06.2011 - 05.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Served food and beverages promptly with focused attention to customer needs
Education
High School Diploma -
New Castle High School
New Castle, IN06.2014
Skills
- Time Management
- Customer and Client Relations
- Organization and Efficiency
- Prioritization
- Data Inputting
- Call and Email Handling
- Active Learning
- Pleasant and Personable
Timeline
Licensed Personal Banker
STAR Financial Bank
05.2022 - 03.2023
Service Associate
First Merchants Bank
02.2019 - 03.2021
Service Advisor
Dellen Automotive
08.2018 - 02.2019
Key Holder
O'Reilly Auto Parts
06.2016 - 08.2018
Server
Montgomery's Steakhouse
06.2011 - 05.2017
Private Nanny
Self Employed
01.2010 - Current
High School Diploma -
New Castle High School
Similar Profiles
Maureen Cowan-MageeMaureen Cowan-Magee
Graphic Designer/Illustrator at Self EmployedGraphic Designer/Illustrator at Self Employed
Richa JadwaniRicha Jadwani
Financial Market Trader at Self EmployedFinancial Market Trader at Self Employed
Uriel AcostaUriel Acosta
Clothes Seller at Self EmployedClothes Seller at Self Employed
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
MATTHEW R. CARTERMATTHEW R. CARTER
FBi Systems Engineer at Blue Ridge Automation LLCFBi Systems Engineer at Blue Ridge Automation LLC